Job Overview: 

The analyst works under the direction of the Epic training team manager and is responsible for developing and maintaining course curricula and supporting training materials for Epic applications. They will participate during workflow analysis & design and with Subject Matter Experts (business leaders, physicians, nursing, and other ancillary services personnel) to ensure congruity between system design and lessons plans. Responsible for building, testing, and maintaining the training environment, maintaining procedure documentation related to training, conducting training for divisional credentialed trainers as required, and coordinating training material updates for software upgrades and updates.

The analyst will train Credentialed Trainers as required to assist with classroom training and will be responsible for developing instructional material for customer training courses that support company technical products.

They are able to utilize multimedia technology and authoring tools effectively as part of the delivery of education goals. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt usage of the application. They will work closely with system vendors, consultants, and technical services of any given affiliate to ensure education delivery meets training specifications.

Job Responsibilities

• Accountable for supporting the management of the scope, schedule, and quality of the project within their respective team/area
• Assist in the design of training requirements.
• Assists in the development and documentation of internal procedures that will be used in conjunction with the application.
• Actively participates on weekly team meetings to discuss team and project related activities, issues, change, communications, and updates.
• Collaborates and consults as needed with Project Managers and Application Directors to coordinate activities.
• Collaborates with Project Managers to create and maintain work plans, issues list, decision lists, risks and status reports.
• Supports all project team members with application and information systems knowledge.
• Collaborates with vendor resources; plays an active role in managing the technical build, testing and migration of the system.
• Completes specific task activities as documented in Work Plans.
• Converts traditional courses into online learning modes.
• Develop courses, instructional materials and other electronic instructional information consistent with adult learning theory for delivery through e-learning.
• Follows guidelines for curriculum and/or instructional program development, equipment and implementation.
• Maintains tools and processes to support the effectiveness of the training program.
• Promotes a team atmosphere that is conducive to the overall accomplishment of goals, schedules, and deadlines.
• Support thru the development of role-based certification and/or assessment program.

Benefits Include: Benefits include Medical, Dental, Vision, Paid Time Off, Holidays, Retirement Program, Disability Plans, Tuition Reimbursement, Adoption Assistance, Employee Assistance Program (EAP), Discount Programs, Life Insurance Plans, Worker Compensation, Dress for Your Day Policy, Voluntary Benefits.

Compensation Range:  $27.77 to $36.10, hourly rates, annualized.

Education

• Bachelor’s degree or equivalent knowledge and skills obtained through a combination of education, training, and experience in a Healthcare environment required.
• At least five (5) years relevant healthcare experience; experience with adult learning and curriculum delivery preferred
• Epic application and Epic training certification is required.

Required Certifications

• Epic ASAP Analyst Certification with TED and Curriculum Certification (Principal Trainer Certification)

Required Minimum Certification

• Epic ASAP Analyst Certification with MST Build experience