The care manager coordinates the care and service of selected patient populations across the continuum. He/she works collaboratively with physicians and other members of the health care team to achieve the highest quality clinical outcomes with the most cost effective use of available resources. The care manager assumes responsibility for an interdisciplinary process which assesses plans, implements, monitors and measures the effectiveness of interventions to meet patients’ treatment and transitional needs. The care manager provides services to neonate, pediatric, adolescent, adult and geriatric patients and demonstrates the knowledge and skills necessary to offer care appropriate to the age of the patient.
Education: Registered Nurse with Bachelors degree or diploma/associates degree with care management certification within 2 years of hire date (CCM or ACM)
Licensure: A current unencumbered RN license to practice in the State of Arkansas is required.
Preferred: Masters degree & case management certification (CCM or ACM)
Experience: Requires Minimum of three years in acute care hospital
Preferred – experience in case management, discharge planning or utilization management role
Recommended skills: Familiarity with case management role in health care setting
Knowledge of medical terminology, utilization management criteria, community resources, and health care reimbursement systems
Ability to analyze data, apply critical thinking process to problem-solving
Demonstrated capacity to work with inter- disciplinary team (especially physicians) and communicate effectively
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