Medical Support Assistant: dual role working as a CNA and Receptionist with an opportunity to learn new skill sets in EKG and Phlebotomy.
Location: Elkhorn Family Practice Clinic
Hours: PRN, Days
Job Summary / Job Purpose
Under the direction of the Health Care Provider, responsible for the delivery of general patient care that promotes the safety and well-being of all patients, by following established standards and procedures. Accurately performs preliminary physical tests such as: blood pressure, height/weight, temperature, pulse/respirations and other measures as directed by established clinical protocols. Assist with basic patient care, helping patients with activities of daily living and collaborates with other clinic staff to ensure effective and efficient patient care delivery and the achievement of desired patient outcomes.
Assists with general patient care following established clinic workflows.
Greets and prepares patients for the health care provider by completing intake duties such as documenting the patient’s reason for visit, obtaining and recording vital signs, reviewing documented drug allergies, asking if patient taking medications listed in EMR, and completing appropriate screening questionnaires.
Collects and prepares ordered specimens for laboratory analysis.
Cleans and sterilizes instruments.
Ensures patient exam rooms are stocked, clean, and orderly.
Escalates non-routine issues, questions and/or concerns timely and appropriately.
Ensures required safety checklists and quality controls are completed and action taken if indicated.
Performs other duties assigned within Medical Support Assistant role.
Job Requirements / Qualifications
Education / Accreditation / Licensure (required & preferred):
Successful completion of State Health Department approved Certified Nursing Assistant (CNA) program required.
Required Licensure and Certifications:
Basic Life Support (BLS) required.
Skills & Experience: msa, medical support assistant, cna, certified nursing assistant, receptionist, patient service representative, front desk, EKG, Phlebotomy, customer service, clinic, family practice, caring, understanding, priority care, specialty care, CHI Health Clinics, CHC, #necna #missioncritical
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