Provider Network Coordinator

MercyOne is a connected system of health care facilities and services dedicated to helping individuals live their best life.

With 420 care locations, our clinics, medical centers and affiliates are never too far from home, allowing us to improve the lives of individuals and communities across the state of Iowa and beyond.

GENERAL SUMMARY:

The Administrative Assistant position assists the Director in planning, organizing, implementing, evaluating projects and identifies and leads assigned projects.  This position coordinates a variety of office functions to ensure efficient operations and is a resource for coworkers and department needs.     

ESSENTIAL FUNCTIONS:

• Arranges for and processes project requests from the Director, management and/or staff as required according to established timeline.
• Reports building related concerns and other information to property management. Monitors and follows up, as necessary, on outstanding issues in an effort to ensure timely resolution.
• Manages A/P process including invoice submission, tracking and reconciliation.
• Compiles and prepares monthly statistical report data for management use.
• Transcribes letters, memorandums, articles and other materials as directed.
• Maintains department records and/or files (including employee, A/R, etc.)
• Maintains post office and other cash accounts for the department.
• Assists with development or updates of department policies as well as maintains department policies and procedures files.
• Trains staff on use of office equipment as well as troubleshoots minor equipment failures and coordinates I.T. support requests.
• Acts as a resource for staff regarding Outlook, Excel Word, or Kronos needs.
• Maintains appropriate office supply inventory levels across the department.
• Schedules and attends required meetings as well as records the minutes when requested.
• Handles incoming telephone calls by providing callers with appropriate and accurate information and/or directing calls to trained staff as required.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High school diploma, or GED required.
• Bachelor degree with business or healthcare management emphasis preferred.
• Minimum three years administrative, support, project management, or related experience required.