Patient Flow RN

Requisition ID
Employment Type
Full Time
Patient Placement
Hours / Pay Period
Standard Hours
Facility / Process Level : Name
CHI Memorial Chattanooga


CHI Memorial Hospital, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia.


CHI Memorial provides you with the same level of care you provide for others. We care about our employees well-being and offer benefits that complement work/life balance.


We offer the following benefits to support you and your family:

  • On-site childcare with extended hours
  • Care@Work premium account for additional support with children, pets, dependent adults, and household needs
  • Employee Assistance Program (EAP) for you and your family
  • Paid Time Off (PTO)
  • Health/Dental/Vision Insurance
  • Flexible spending accounts
  • Voluntary Protection: Group Accident, Critical Illness, and Identify Theft
  • Adoption Assistance
  • Tuition Assistance for career growth and development
  • Matching 401(k) and 457(b) Retirement Programs
  • Wellness Program
  • Additional incentives for eligible full time day shift and night shift opportunities


If you are a compassionate nurse ready to join our nationally recognized hospital, connect with us today!


The nurse in the Patient Intake Center/Call Center is responsible for patient placement, hospitalist assignment, critical test result communication, MD to MD communication for patient hand-off, curbside consults, and making follow up phones calls to patients after discharge from designated nursing units. The nurse is responsible for facilitation of patient thru-put and overseeing potential and problematic obstacles. The Patient Intake Center/Call Center is a centralized location where all communication from stakeholders in the thru-put process is funneled through, this includes, but is not limited to, nursing, housekeeping, leadership, physicians, and registration/admissions. The Patient Intake Center/Call Center nurse must keep up to date information shared to others via Teletracking and Meditech, and other forms of communication. The nurse works collaboratively with physicians and assists with screening patients for appropriateness of admission, using established criteria




1. Uses patient information to accurately assign patient placement based on condition, admitting diagnosis, etc.

2. Accurately takes patient information related to patient condition and takes any verbal orders correctly

3. Answers calls from physician offices, hospitals and other areas and departments in a timely manner. Is able to multi-task effectively

4. Though the use of Teletracking, notifies appropriate areas of admissions in a timely manner.

5. Other duties as assigned by management


Required Education: Graduate from approved Nursing Program


Required Licensure and Certifications: RN licensure 


Required Minimum Knowledge, Skills and Abilities: Competency with computers, fax, telephone and photo copying required. Familiarity with the Epic & Teletracking system preferred. Excellent organizational skills required. Demonstrated ability to interact professionally with physicians and physician office staff.


PREFERRED Qualifications: Experience in bed management and EMR systems


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