Director, Medical Floor & Infusion Center

Requisition ID
Employment Type
Full Time
Medical Acute
Hours / Pay Period
Standard Hours
Facility / Process Level : Name
CHI Mercy Health of Roseburg


CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.


CHI Mercy Health has grown from its small beginnings over 100 years ago into a major regional state-of-the-art medical center. More than 1,000 nurses, support staff, physicians and specialists, make Mercy one of the country’s most highly rated hospitals in quality and service. Mercy Medical Center has 171 licensed beds on a 90-acre campus, and the hospital has a heliport for patients arriving to the emergency department via helicopter. In 2021. Becker's named us a top rural and community hospital! Click here to see!


Pay Scale: For salary information please contact Human Resources at 541-677-2475


Shift: Full Time, Days


Job Summary:


Under the direction of the Chief Operating Officer/Chief Nursing Officer, this role oversees 85 beds in 2 units -  74 beds on the Medical Floor/Medical Surgical & 11 beds in Infusion. The Director leads in patient care services and maintains accountability for the overall administration and management of inpatient medical services in providing efficient, high quality, patient focused care. Is responsible for the strategic vision and administrative oversight of operations and patient care for the medical infusion unit/ATC.  Provides leadership for strategic planning, clinical excellence, personnel management, fiscal accountability, systems/quality improvement and strategic direction for the medical infusion unit/ATC. Oversees nursing practices for the assigned units on a twenty-four hour basis. Provides guidance and method for ensuring nursing process. Management skills provide for technical operation of the unit in area of staffing, budgeting, cost effectiveness and integration into hospital-wide functioning. Develops and implements long-term goals relating to unit goals, patient care improvements and staff growth and development.


Essential Duties:

  • Serves as a professional role model to other Department Leaders and staff, demonstrating creativity, vision, insight, energy and commitment, supporting the pursuit of the mission of the organization, adherence to Core Values, and fostering its operational and financial success.
  • Provides support, assumes overall responsibility and functions as the administrative liaison for all medical unit/ATC services in the facility.
  • Assesses staffing needs for the units assigned and coordinates these needs with the Nurse Scheduling Office to provide shift coverage as necessary; evaluates the workload and adjusts staffing to meet shift needs.
  • Plans and maintains department budgets to control costs for personnel, capital equipment and supplies.
  • Establishes and maintains a plan for the effective management of financial, human, material and information resources for the assigned units. This includes preparing and operating the assigned department/cost center budget, including capital, personnel and expense budgets, establishing goals, objectives for assigned departments and maintaining managerial competence. 
  • Responsible for maintaining the patient experience at or above the MMC goal.
  • Collaborates with the Clinical Coordinators and the Service Excellence Coordinator to develop, implement and evaluate a comprehensive customer service plan with key performance goals/benchmarks for all staff and the department.
  • Facilitates customer service improvement efforts to continually improve trends though ongoing system/process analysis by supporting the use of rounding, service recovery, recognition and other key strategies.
  • Develops, interprets and supports hospital and department policies and procedures to staff.
  • Ensures maintenance of accurate records pertinent to assigned department.
  • Implements, interprets and monitors standards to ensure accreditation from the Joint Commission and various regulatory bodies.
  • Monitors environmental health and safety and initiates corrections as necessary.
  • Plans and initiates education programs and in-service training to increase staff knowledge, ability and skills.
  • Establishes and monitors quality indicators for assigned units to improve quality care.
  • Evaluates employee job performance.
  • Responsible for creating excellent working relationships with key physicians with a focus on physician satisfaction, building strong teams, competent and caring staff, and a customer-oriented environment.
  • Utilizes existing research and benchmarks demonstrating best practices to ensure high quality patient care and improved outcomes.



  • Current RN license issued by the State of Oregon.
  • Must have current BLS within 30 days of hire date.


  • Two (2) years of experience as a clinical nurse in an area related to the Unit and two (2) years progressive management experience in an acute care setting required.
  • Considerable knowledge of professional nursing theory, principles and practices of the nursing process to provide direct patient care appropriate to population of specialty required. 
  • Good knowledge of supervisory and management techniques as applied to professional nursing required. 
  • Must possess the ability to supervise and apply skilled nursing techniques to carry out the nursing process.
  • Strong communication and interpersonal skills to maintain a sympathetic attitude and harmonious relationship towards patients and family required.


  • Bachelor’s degree in Nursing required. A candidate who is working towards a BSN with an expected completion within three (3) years will also be considered.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply, or can't find a relevant opportunity?

Join one of our Talent Communities to learn more about a career at CommonSpirit Health and experience #humankindness.