Director Emergency Services

Requisition ID
Employment Type
Full Time
Emergency Services
Hours / Pay Period
Standard Hours
Facility / Process Level : Name
CHI Health Good Samaritan


CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.



  • Develops, implements, and evaluates department objectives that address objectives and clinical practice and are consistent with the Mission and Vision and strategic priorities of CHI Health. Annually reviews and revises the department scope of care based on changes in patient populations and identified needs. Participates in achieving nursing division goals and supports shared governance structure.
  • Participates in intra- and inter-disciplinary process and performance quality improvement activities. Effectively utilizes statistical tools and methods to communicate and measure results.  Has ongoing direct contact with consumers to determine specific needs.
  • Defines and evaluates care requirements of professional and assistive personnel consistent with care delivery system and patient populations. Recommends changes in skill mix and staffing levels utilizing acuity and productivity information.
  • Implements and monitors clinical standards of nursing practice. Takes actions as appropriate to facilitate the provision of safe and therapeutically effective nursing care.
  • Establishes a work environment that facilitates staff accountability and responsibility. Works to optimize staff potential and retains qualified, competent, and satisfied employees.  Maintains an acceptable turnover rate by reducing manageable staff losses and actively participating in the recruitment of qualified staff.
  • Provides ongoing direction and guidance for department personnel, including employment/discharge, performance assessment, competency assessment and validation, orientation and training, counseling and appraisal, and role development.
  • Is accountable and responsible for scheduling and maintaining appropriate staffing levels using approved labor hour standards that flex with changing volumes and acuities and that are consistent with the patient population and skill mix of employees.
  • Ensures optimal utilization of department resources through participation in planning and budgeting processes, in development and implementation of systems and practices that achieve defined objectives, in internal and external benchmarking activities, and in monitoring, analysis and resolution of budget and productivity variances.
  • Develops and manages capital and operational budgets in support of strategic plans and goals. Determines and prioritizes facility and equipment needs.  Participates in the selection of sources for needed services not provided by the organization.
  • Develops and/or utilizes effective communication systems and methods that promote sharing, partnerships, integration, and collaboration within department and internal/external customers of CHI Health.
  • Establishes and maintains cooperative and collaborative relationships with the CHI Health Medical Staff.
  • Maintains collegial and cooperative relationships with other Operations Directors, Operations Leaders and Service Line Vice Presidents, working as a team to search out and implement efficiencies, economies, and best practices.
  • Demonstrates responsibility for maintaining and updating knowledge/skills in the fields of nursing and health care management. Participates in appropriate professional organizations and develops a professional network.
  • Assures appropriate level of understanding, awareness and compliance with all applicable JCAHO, federal, state and agency laws, regulations, guidelines and professional standards.
  • Assumes responsibility for such duties and projects as may be assigned by the Operations Leader/Service Line Vice President or other executive team members.
  • Participates in all safety, security and infection control programs that are mandatory as well as those required and provided by the department.
  • Demonstrates work practices consistent with CHI Health and department-specific safety, security and infection control policies.
  • Acknowledges the value of multicultural traditions and demonstrates this when caring for clients.
  • Appropriately delegates nursing procedures which do not require the skill/knowledge or judgement of a licensed professional and which may be safely delegated in accordance with nursing policies and procedures. Supervises the provision of care by non-licensed personnel as necessary.

#ER #Director #Nurse #RN


  • Bachelor’s degree in Nursing required
  • A minimum of 5 years of progressive management/leadership experience in Emergency Services
  • Must have a Current Registered Nurse License in Nebraska or Iowa


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