MercyOne is a connected system of health care facilities and services dedicated to helping individuals live their best life.
MercyOne’s Central Iowa Region includes medical centers in Des Moines, West Des Moines, Newton and Centerville and two specialty hospitals – MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive – along with more than 20 additional facilities that house more than 50 primary care, pediatric, internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893, MercyOne Central Iowa has the longest continually operating hospital in Des Moines.
GENERAL SUMMARY: Under supervision, greets, instructs, schedules and directs adult patients and visitors. Serves as liaison between patient and medical support staff.
CORPORATE PHILOSOPHY STATEMENT:
It is the obligation of each employee of Mercy Medical Center to abide by and promote the mission and core values of the Spirit of Mercy.
CORPORATE POLICY STATEMENT:
It is the obligation of each employee of Mercy Medical Center to comply with Mercy’s mission, values, standards of conduct, policies, procedures and related practices (e.g., Dress Code, Time and Attendance, and other policies).
HIPAA SECURITY COMPLIANCE:
Security Access: High “Incumbent has access to restricted or confidential patient information and must comply with the terms of the Mercy Medical Center Security Policies as it applies to their job role.”
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
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