Patient Flow Rep

Requisition ID
2021-158687
Employment Type
Part Time
Department
Patient Placement
Hours / Pay Period
48
Shift
Night
Standard Hours
Nights
Facility / Process Level : Name
MercyOne Des Moines Medical Center
Location
IA-DES MOINES

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Responsibilities

GENERAL SUMMARY:

The patient flow Rep collaborates with nursing and ancillary departments to ensure appropriate placement of patients based on diagnosis, physician preference with consideration of bed availability at both MercyOne Des Moines/West Des Moines campuses. Responsible for monitoring census capacity and alerting the leadership team upon thresholds for activation of Peak Capacity Plan level activation. Responsible for bed flow functions including bed ordering, appropriate room assignments, assisting with direct admit requests and maintaining accurate bed availability information.  This job description covers the most significant duties performed, but does not exclude other occasional work assignments not mentioned.

 

 

ESSENTIAL FUNCTIONS:

  • Maintains knowledge of floor specialty and physician preferences related to patient placement
  • Aide with creation and updating of Clinical Road Maps and Patient Placement protocols
  • Communicate and coordinate high priority patient movement and navigate barriers to patient placement
  • Utilizes knowledge of current census information and potential inpatient bed needs to project accurate and appropriate placement of incoming patients.
  • Act as an expert and Super-User for Bed Management software platform
  • Assists with Transfer Center calls and communicating priorities to transfer center RNs.
  • Details hand-off of information to next shift related to pending bed activity, admissions, discharges and transfers
  • Mentors new employees
  • Maintains knowledge of level of care change processes
  • Efficiently uses electronic bed tracking system, electronic health records

 

MARGINAL FUNCTIONS:

  • General office duties of filing, data retrieval and computer use

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • High school diploma or GED required.
  • Knowledge of Medical Terminology required.
  • Strong interpersonal and communication skills
  • Minimum 2 years previous experience in a health care setting
  • Knowledge and efficient use of electronic health record, bed tracking systems, as well as basic office equipment

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