Chg Capture Cash Posting Rep

Requisition ID
Employment Type
Full Time
Insurance Services
Hours / Pay Period
Standard Hours
Facility / Process Level : Name
Mountain Management Services


CHI Memorial Hospital, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia.


As a Charge Capture Cash Posting Representative, you will help elevate the patient experience. This department recently expanded and supports TN. GA, TX, and KY. You will be responsible for cash posting functions for the Memorial Health Partners Foundation, reviewing patient encounters and corrections. You will also enter patient and insurance payments, contractual allowances onto the patient’s account and interpretation of Explanations of Benefits (EOBs)/Electronic Remittance Advice (ERAs) from insurance. Attention to detailis vital in this role and the ability to accurately resolve issues that have a potential impact on revenues.


We care about our employees’ well-being and offer benefits that complement work/life balance.


We offer the following benefits to support you and your family:

Free Membership to our Care@Work program supporting any child care, pet care, or adult dependent needs

Employee Assistance Program (EAP) for you and your family

Health/Dental/Vision Insurance

Flexible spending accounts

Voluntary Protection: Group Accident, Critical Illness, and Identity Theft 

Adoption Assistance

Paid Time Off (PTO) 

Tuition Assistance for career growth and development

Matching Retirement Programs

Wellness Program


If you are passionate about the patient experience and ready to join our nationally recognized hospital, connect with us today!



  • Conducts appropriate reviews using critical thinking skills to understand how to transfer payments 
  • Reviews and posts payments and write-off/adjustments from insurance and patients
  • Identifies and researches unusual, complex or escalated issues
  • Documents all activities and findings in accordance with established policies and procedures
  • Maintains current knowledge of internal, industry, and government regulations as applicable to assigned function
  • Establishes and maintains professional and effective relationships with peers and other stakeholders


Minimum Qualifications:

  • High School Diploma or GED equivalent 
  • Knowledge of general concepts and practices that relate to the healthcare field, debits and credits, clinic operations, regulatory/reporting requirements, operation and application of automated systems, and government/commercial insurance reimbursement terms
  • Excellent customer service, attention to detail, critical thinking, and the ability to maintain confidentiality of medical records, troubleshooting
  • Ability to understand and apply detailed billing requirements and cash posting processes and effectively prioritize 


Preferred Qualifications:

  • One to three years of revenue cycle or related work experience that demonstrates attainment of the requisite job knowledge and abilities
  • Graduation from a post-high school program in medical billing or other business-related field


Skills: Medical Billing, Accounting, Hospital Billing, Physician Billing, Payment, Problem Solving, regulatory, reporting, customer service, medical terminology,  medical billing, medical records, insurance, #missioncritical



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