Scheduler

Requisition ID
2021-174978
Employment Type
Full Time
Department
Call Center
Hours / Pay Period
80
Shift
Day
Standard Hours
8:30am-5:00pm
Facility / Process Level : Name
CHI Health Clinic
Location
NE-OMAHA

Overview

CHI Health has an immediate opportunity for an Appointment Scheduler. We are currently offering additional benefits for our Appointment Schedulers. 

 

Location: Service Center, Omaha NE


Incentives: 

Scrub Coupon Code up to $60

 

Our Appointment Schedulers are part of our healthcare team who schedules appointments for patients, medical procedures, tests and studies ordered by the physician.

 

We want you to be confident in your choice to join our CHI Health – Physician Enterprise as an Appointment Schedulers. It’s important that you enjoy working with all patient populations and understanding your role's administrative accountabilities.

 

CHI Health strives to care for you the way you care for your patients. 

We understand you have personal responsibilities outside of your profession and also care about your well-being. 

 

With you in mind, we offer the following benefits to support your work/life balance:

  • Health/Dental/Vision Insurance 
  • Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24/7)
  • Premium Access to our Family Care Program supporting your needs for childcare, pet care, and/or adult dependent care
  • Voluntary Protection: Group Accident, Critical Illness, and Identity Theft 
  • Employee Assistance Program (EAP) for you and your family
  • Paid Time Off (PTO) 
  • Tuition Assistance for career growth and development
  • Matching 401(k) and 457(b) Retirement Programs
  • Adoption Assistance
  • Wellness Programs
    • Flexible spending accounts

 

CHI Health, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, includes 150+ clinics delivering quality care to patients across Nebraska and southeast Iowa. Our full-service network provides a variety of Primary Care & Priority Care Services, including Family, Internal, Geriatric, and Pediatric Medicine, in addition to several specialties to deliver custom care based on the unique needs of our patients.

Responsibilities

In healthcare, we all agree that support is a must in order to be successful. This position will support our healthcare teams by ensuring they have everything they need in order to care for our patients. They also play a huge role in a patient’s experience and prep when they visit any of our clinics. We couldn’t do it without you! If you have a passion for supporting others and enhancing patient experience, we want to talk to you.

 

Expectations:

  • Responsible for answering phone calls and scheduling patient appointments.
  • Conduct patient pre-certification to ensure coverage for appointments and medical care.
  • Schedule tests, procedures, and referral appointments.
  • Communicate with patients regarding appointments and instructions for procedures and tests
  • Collect insurance information and patient personal data.
  • May collect fees such as co-pays / co-insurance.

•           Perform other duties as assigned

Qualifications

Minimum Qualifications:

 

Education / Accreditation / Licensure (required & preferred):

  • High school diploma or equivalent required.

 

Experience (required and preferred):

  • 2 years related experience in a healthcare environment required.

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