Nursing Supervisor Emergency Department

Requisition ID
Employment Type
Full Time
Emergency Services
Hours / Pay Period
Standard Hours
Facility / Process Level : Name
MercyOne Des Moines Medical Center


CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.



The Nursing Unit Supervisor provides direct patient care and coordinates nursing activities to facilitate safe, quality patient care at the unit/department level, usually for a defined shift (such as days, nights or weekends.) Serves as a resource and role model, and collaborates with the multidisciplinary team to optimize department operations. Under the direction of the unit/department director, may assist with other management responsibilities as assigned.






  • Maintains high level clinical competence to assess patient needs, plan patient care, implement appropriate interventions, and evaluate the effectiveness of patient care delivered to defined patient population.
  • Works independently with limited direct supervision in accordance with the Iowa Nurse Practice Act, Mercy Medical Center policies and patient care standards and professional judgment.
  • Provides front-line leadership as a resource, mentor, and role model in delivering patient care using a team approach.
  • Provides consultation upon request in area of clinical expertise to other nursing staff or health professionals.
  • Serves as a resource or “Super User” for documentation in the electronic medical record.
  • Leads daily huddles and assists with maintaining huddle boards.
  • Monitors safety compliance and contributes to fostering a culture of safety at the unit level.



  • Supervises unit/department personnel, including registered nurses, patient care technicians, department support assistants, and other department personnel, usually for an assigned shift (i.e. days, nights, or weekends.)
  • Facilitates efficient unit/department operations, including staff assignments and patient placement and throughput.
  • Adjusts staffing and prioritizes workload to meet patient/unit needs.
  • Provides support to staff to ensure patients of a positive care experience. Assists with the resolution of patient/family complaints. Escalates issues appropriately to the director or administrative representative.
  • Assists with leading quality improvement activities including performance improvement processes to ensure evidence-based practices are in place..
  • May assist with additional management duties as assigned by the unit/department director, including, but not limited to:


  • Interviewing and hiring of personnel
  • Scheduling of staff
  • Utilization of premium pay
  • Timekeeping
  • Staff performance feedback and discipline
  • Maintaining personnel records
  • Staff performance reviews
  • In the absence of the unit/department director, may represent the director on hospital committees or attend management meetings on the director’s behalf.



  • Plans unit and nursing resource utilization based on established criteria, initiating appropriate intervention and collaboration to optimize patient care and unit/department operations.
  • Manages Bedboard compliance. Collaborates with Patient Flow department and House Supervisor to optimize patient throughput.
  • Assist nursing and interdisciplinary team in patient/family education and discharge planning.
  • Facilitates communication between patient/family, physicians and other caregivers to achieve consensus for the plan of care. Consults with the Ethics Committee as appropriate.



  • Collaborates with Unit Director and Clinical Resource Nurse or department educator for a plan for achievement and maintenance of skills/ competencies of team personnel.
  • Understands employee competency documentation requirements.
  • Provides orientation/education for staff, students and other hospitals and community organizations, as assigned.



  • Possession of a current or compact state license as a registered nurse issued/defined by the State of Iowa.
  • Bachelor degree in nursing required, or actively in pursuit of BSN degree (accepted into a BSN Program and/or currently enrolled). Expected to take at least six credits per year at Unit Director’s discretion for exception.
  • 18 months of R.N. experience required. Emergency Department experience preferred.
  • Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.
  • Advanced Cardiovascular Life Support (ACLS) certified or obtained within six (6) months of hire. The acceptable credentialing body for this requirement is the American Heart Association.
  • Basic Life Support (BLS) certified within six (6) weeks of hire. The acceptable credentialing body is the American Heart Association.


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