EMT Dispatcher

Requisition ID
2025-399494
Department
EMT
Hours / Pay Period
80
Shift
Day
Standard Hours
2-2-3
Location
TX-BRYAN
Posted Pay Range
$15.49 - $21.30 /hour

Overview

St. Joseph Health – Bryan/College Station Navasota Caldwell Madisonville TX. Since 1936 St. Joseph Health has been caring for the communities in and surrounding the Brazos Valley. We have a Level III Trauma Center the first Joint Commission certified Primary Stroke Center and the first accredited Chest Pain Center in the Brazos Valley. St. Joseph Health is a leader in critical care and the largest provider of cardiovascular care in the region. As an integrated healthcare system St. Joseph Health includes a comprehensive network of over 100 employed providers including primary care physicians specialists and advanced practice clinicians. The network includes more than 30 ambulatory clinics featuring primary care Express Clinics and imaging and diagnostic services.

Responsibilities

EMS Dispatcher provides ambulances with necessary response information for emergency, non-emergency and routine medical transports (Wheelchair Van).  Receives requests for services via radio or telephone and operates a computerized automated dispatch system proficiently and will maintain positive interaction with hospital staff, public and other agencies.
 
Essential Key Job Responsibilities
  • Assures proper utilization of vehicular resources to assure prompt completion of requests for services.
  • Inspects communication equipment for operational requirements, repairs equipment within scope of abilities, reports needed maintenance and/or deficiencies to relief and supervisor.
  • Receives and enters call/patient information into computerized dispatch system.
  • Provides dispatch accountability for all services (Ambulance, Wheelchair Van & Support Vehicle) during assigned shift, auditing daily CAD log to reflect ePRC to assure completion of data.
  • Maintains proficiency in Communications computer software required for daily operations.
  • Consults with Billing Coordinator referencing necessary pre-transport screening patient information, Medicare and Medicaid Laws/Guidelines updates, and other contractual obligations for services.

Qualifications

Required Education and Experience 
 
High school diploma or equivalent (GED)
 
Required Licensure and Certifications
  • BLS – 14 day grace
  • Emergency Medical Dispatch through IAED – 6 months grace

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