VP Patient Care Services

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites, and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits, and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

CHI Lisbon Health is a 25 bed Critical Access Hospital with a 24 hour Emergency Level V Trauma Center. The hospital is part of a larger family of quality healthcare facilities and part of the Midwest Division of CommonSpirit Health. CHI Lisbon Health was originally known as Community Memorial Hospital, which opened it’s doors on February 1, 1952. Our providers and staff are dedicated to providing exceptional care for our community.

Job Summary:

The Vice President Patient Care Services (VP PCS) drives the fulfillment of the hospital's mission and vision by strategically planning, organizing, and directing resources within assigned operational areas. This role fosters ethical management, builds strong relationships with physicians and employees, and collaborates with key stakeholders to achieve optimal patient experience, physician engagement, and staff engagement. The VP PCS maintains direct operational responsibility for specific departments and programs, a matrix management responsibility for all nursing care areas, and provides consultative services for service lines to advance strategic objectives.

Key Job Responsibilities:

The VP Patient Care Services drives excellence in nursing practice and patient care through strategic data management, organizational planning, and resource administration. The position fosters an inclusive environment, integrates research, ensures regulatory compliance, and manages team performance to achieve optimal outcomes aligned with CommonSpirit Health's mission and values as follows:

• Data Management & Analysis: Develops and maintains data systems to support nursing practice, patient care, and informed decision-making.
• Strategic Planning & Quality Improvement: Leads organizational planning for nursing care delivery, monitors quality and effectiveness, and implements adjustments for consistent performance.
• Inclusive Leadership & Collaboration: Fosters a professional, diverse, and inclusive environment while collaborating with various stakeholders.
• Research Integration: Supports and integrates research into nursing care and administration.
• Resource Management: Evaluates and administers human and fiscal resources, including staffing allocation and shared governance.
• Performance Management: Manages team member performance, including goal setting, feedback, development, and addressing performance issues.
• Safety & Compliance: Ensures adherence to safety, security, and infection control policies and evaluates performance against professional standards.

Required Education and Experience:

• Required Master’s or Post Graduate Degree
• Active RN license in the state of North Dakota or nurse license compact (license must be in state of residence)

Required Knowledge, Skills, Abilities, and Training:

• Strong knowledge/application of nursing practice and systems framework.
• Excellent strategic thinking skills, demonstrated resource management and stewardship skills, strong abilities in total quality management and continuous quality improvement concepts.
• Strong team orientation, strong customer-focus, demonstrated ability to lead/implement change activities, demonstrated skills in influencing through relationships.
• Excellent analytical thinking skills and excellent oral and written communication skills.