Behavioral Health Intake Coordinator

The Intake Coordinator is responsible for intake processing by receiving written and telephone requests for service; communication and documentation of patient information; processing referrals; coordination of admissions, does this from the hospital referrals; managing patient information systems; teamwork; interprets Medicare and Medicaid requirements and regulation. Must adhere to all rules, regulations, and standards of accrediting and regulatory bodies.  

CHI St. Vincent a regional health network serving Arkansas is part of CommonSpirit Health. We have served Arkansas since 1888 with a history of many firsts. Together with more than 4500 coworkers 1000 medical staff and 500 volunteers we consistently receive praise for care advancements. CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health in 2019. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community. CHI St. Vincent provides you with the same level of care you provide to others. We care about our employee well-being and offer benefits that complement and support your work/life balance.We offer the following benefits to support you and your family:Free Premium Membership to our Care@Work program to help employees with child care pet care senior caregivers housekeepers & more.Health/Dental/Vision Insurance Flexible spending accounts Voluntary Protection: Group Accident Critical Illness and Identity Theft Adoption Assistance Employee Assistance Program (EAP) for you and your family Paid Time Off (PTO) Tuition Assistance for career growth and development Matching 401(k) and 457(b) Retirement Programs Wellness Programs.

• Receives and documents information on new and current patients via telephone and fax machine from physicians and hospital staff.
• Conducts telephone interviews to obtain patient information from referral source.
• Takes inquiry calls for behavioral health services.
• Interprets Medicare, Medicaid and private insurance requirements to patients and referral sources.
• Effectively coordinates admissions and referrals of new patients from hospital patients with appropriate nursing team.
• Makes referrals to other community resources if service is not provided by Behavioral Health. 

High School diploma or equivalent required. 

Bachelors Degree in Psychology, Social Work, Business or Allied Health preferred

Experience in the admissions intake process, MD referral, and insurance verification is required.

1 year experience preferred