Caterer Assistant

At CHI Health Creighton University Medical Center - Bergan Mercy our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the body mind and spirit of every person in a more comfortable less stressful hospital environment. Our full range of medical services includes trauma services heart and vascular care emergency services surgery maternity cancer care and diagnostic imaging.

• Visits patients to confirm daily menu selection, all patient food and diet related needs. Communicates diet-related needs to clinical team members.
• Accurately completes patient tray process: menu selections, tray assembly, tray delivery to patients and pickup as assigned, special request and off-time meal deliveries.  
• Transports ReTherm cart (and/or room service transport cart) to and from the Food and Nutrition department, patient rooms and various hospital locations.  
• Works cooperatively with team members, patients, and patient unit staff; coordinating customer services.
• Ensures Patient Satisfaction score for the department is met.
• Ensures accurate and timely processing of patient information from written and verbal communication. Communicates appropriately to the diet office staff.  
• Promotes customer satisfaction by courteous, confidential service. Resolves all customer requests in a timely manner.  Conducts Hospitality Rounds following each meal.  Provides caring and responsive service to patients on a daily basis.    
• Inventories, gathers, and delivers floor stock to units as designed by each facility.

Preferred:
-Minimum of 1 year of direct patient care in a hospital setting and/or 1
year minimum in food service.
-Knowledge equivalent to a high school education.