Region Chief Information Officer

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

CommonSpirit Health’s South Region spans seven distinct markets, covering over 1,300 miles across Arkansas, Kentucky, Ohio, Tennessee/North Georgia and Texas.  With 42 acute-care and specialty hospitals, the Region offers a full spectrum of care, including Level 1 Trauma Centers, NCI-designated cancer care, transplant services, and comprehensive stroke care. 

The South Region is also committed to rural health care delivery through critical access hospitals. The Region’s extensive ambulatory network includes Ambulatory Surgery Centers, imaging centers, urgent care sites, and cancer centers, supported by over 31,000 staff and employees,  more than 1,500 employed providers across 350+ locations, and a comprehensive network of  9,000+ aligned providers. 

The South Region also is a hub for medical education, with over 2,900 residents, fellows, and medical students in UME/GME programs affiliated with prestigious institutions like Baylor College of Medicine, Morehouse School of Medicine, University of Kentucky, and West Virginia School of Nursing, and boasts strong alliances with nursing and allied health programs.

This role is the main interface between Information Technology and the Region Executive Team to ensure that technology is a source of competitive advantage in their Region.  

As a key member of both the IT and Region Executive team, the RCIO will be the customer facing role and key interface to their Regions Business Partners.   This leader works in a matrix model with key national IT leaders to deliver technology solutions that provide efficient, reliable, scalable and secure applications and processes in their Region.

The RCIO will proactively manage all activities related to delivery and operations of infrastructure, application and digital services in their hospital, ambulatory and other care sites.  This individual will work in a highly matrixed structure to achieve this.  They will collaborate with Region and National leaders to ensure delivery of exceptional customer experience.

STRATEGY

• Under the direction of the SVP Chief Technology Officer and in collaboration with the CIO, the RCIO will lead the strategy development for the region's top technology needs.
• Develop, coordinate, guide, and execute IT systems and operational plans, participating proactively with the division and facility management to optimize the use of technology and digital in support of the clinical/patient-focused mission and business strategy.
• Drives consumer focused integrated care by leading the development and implementation of Region initiatives that improve cost effectiveness, healthcare service quality and business development opportunities.
• Demonstrate effective financial stewardship by fostering utilization of CommonSpirit standard solutions and ensure that region solutions and initiatives are not in conflict with CommonSpirit enterprise solutions, processes, standards and policies.
• Deliver efficient, reliable, scalable, and secure IT infrastructure and applications, processes and operations required to operate, sustain and grow the business with a keen focus on managing costs.
• Partner with leadership across the Ministry to support the vision, mission, values and related business goals and objectives of CommonSpirit Health. 

LEADERSHIP 

• Ensure seamless value delivery by evangelizing, owning and driving digital, application and infrastructure enterprise and local initiatives.  
• In partnership with national delivery leadership the RCIO develops and maintains an appropriate organizational structure and staffing model, capable of supporting the business and operational needs of the facilities within the region.  
• Demonstrate effective financial stewardship by developing and contributing to annual capital and operating budgets for region IT operations and the strategic road map. 
• Oversees the ongoing development, delivery and operations of the products and services road map.
• Monitors IT activities and costs related to the utilization of resources required to meet programmatic operational requirements.
• Create one inspired team by proactively fostering commitment to one cohesive IT team and CommonSpirit ministry.
• Create a culture obsessed about the consumer, experimentation, empowerment and agility while ensuring that the IT organization is keenly focused on providing an exceptional employee and consumer experience. 

TECHNOLOGY MANAGEMENT 

• Drives consumer focused integrated care by bringing the Region, Customer and Operations perspective, and in partnership with IT and business partners, to ensure requirements are addressed in all regional IT strategies.
• Proactively partners with national service delivery leaders to manage the local technology environment according to negotiated and established service levels and in accordance with enterprise standards and guidelines.
• Proactively partners with national service delivery leaders to ensure that the region and facility technology environment is continually refreshed and capable of supporting the business and health care operations.
• Ensures standardization of systems and processes within the region to maximize utilization, cost reduction and reporting.  
• Ensures that enterprise Technology operates according to internal standards, external accrediting agency standards, and legal requirements. Enforces policy and procedures to ensure the protection of enterprise IT assets and the integrity, security and privacy of information. 
• Develops and maintains a region wide business recovery plan. 
• Maintains and fosters relationships with IT suppliers and maintains knowledge of current technology, equipment, prices and terms of agreements to minimize the investment required to meet established service levels. 
• Demonstrates effective financial stewardship by evaluating alternatives, performs cost benefit analysis, and recommends solutions within corporate policies and standards. 
•  Serves as the regions agent assigned to negotiate division-specific IT contracts, mediate contractual disputes and complete amendments to core agreements.
• Engage in transformation to an Agile and Product driven planning and deployment cycle which results in continuous delivery of high-quality products and services on time and within budget.

• Bachelor's degree required in Computer Science, Information Technology, Engineering, or related field is strongly preferred.
• The VP and Regional Chief Information Officer will be a seasoned technology leader with 10+ years of experience in executive IT Leadership in a healthcare environment.  
• He/she will have a deep understanding of a broad range of technologies and the mastery of applying technology to deliver differentiated value to CommonSpirit’s consumers, patients, physicians, clinicians and employees.