Director Clinic Operations

Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.

Dignity Health Medical Group – Dominican a service of Dignity Health Medical Foundation is committed to serving the continuing health care needs of Santa Cruz County. Supported by the rich community history Dominican Hospital our doctors provide convenient personalized care to patients throughout the region along the full continuum of care. We operate 18 clinics in Santa Cruz County and feature more than 100 providers with specialties including pediatrics oncology and hematology plastic and reconstructive surgery gastroenterology OB/GYN urology physical medicine and rehabilitation and urgent care. Santa Cruz County is 70 miles south of San Francisco and boasts great surf sandy beaches redwood-covered mountains and more.

One Community. One Mission. One California 

As our Director of Clinic Operations with the Dignity Health Medical Group,  you will help our patients receive the highest standard of care, improve patient experiences and ensure the team delivers quality care.  At the same time, you will advocate for your team by bringing any issues, requests, or new ideas from them to leadership. 

To be successful in this role, you must have a passion for providing care and the capability to lead a team to our common goals. 

Success in this role means you:

• Are responsible for leading, planning, directing, monitoring and improving the overall performance for assigned care centers to achieve excellence in the delivery of daily operations
• Engage staff and cultivate a care center culture that prioritizes humankindness and patient-centric care consistent with Dignity Health and the medical group's "way" and culture
• Are accountable for operational, financial, clinical, quality, and business development activities
• Have a scope of the responsibilities which could include multiple disciplines, including Pediatrics, Family Practice, Internal Medicine, Occupational Medicine, and the full spectrum of medical and surgical specialties with each managed as discreet departments and integrated as part a whole service line
• Oversee the development of assigned care centers and regularly manages medical practice wide development and improvement projects
• Hold a key role in managing your area of responsibility, in collaboration with area hospital leadership, to achieve Dignity Health Medical Foundation goals, which include top quartile nationally in quality, financial success and employer of choice
• Collaborate closely within various areas of Dignity Health and Dignity Health Medical Foundation and must demonstrate exceptional collegial and productive working relations with others

• Are responsible for the safeguard of patient health and financial information

Minimum Qualifications:

• 5 years of healthcare management experience. Demonstrated ability to effectively lead productive complex teams, which could include leaders of teams and teams located in various geographic locations. Demonstrated ability to effectively manage provider relations.
• Bachelor's degree in business, finance, healthcare administration or related field, or equivalent combination of experience and education
• Strong knowledge of business and management principles, budget control and accounting principles, including capital budgeting, cost accounting, professional and patient billing; and ability to apply these principles to a health care environment. Strong knowledge of or ability to learn the budgeting process, management reports, accounting, purchasing and patient billing systems.

Other Preferred Qualifications:

• Previous out-patient practice management experience 
• Previous management experience in a union environment
• Prior managed care or integrated delivery systems experience
• Master's degree in business, finance, healthcare administration or related field