Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2300 clinics care sites and 137 hospital-based locations in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157000 employees 45000 nurses and 25000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care community benefits and unreimbursed government programs. Together with our patients physicians partners and communities we are creating a more just equitable and innovative healthcare delivery system.
The Specialty Pharmacist provides integrated support to patients, physicians and other medical staff by providing a hands-on approach to total quality of patient care through the delivery of a full continuum of medication administration for the specialty and home delivery pharmacy. Specialty Pharmacists functions as an individual contributor within the business and works to operationalize the strategic initiatives and priorities of CommonSpirit Specialty Pharmacy and facilitates accurate, safe, efficient, and timely dispensing of prescription and OTC medications in accordance with Company and department policies and procedures, and all state and federal regulations
Prescription management: Accurately complete prescription orders received from patients and providers to include data entry, data verification, drug utilization review (i.e dosing and indication verification, therapeutic duplications and interactions, allergy review, and other safety verifications), filling, labeling, final product verification, and staging for delivery. Receives and fills prescriptions per patient request or per notification from the clinical specialty pharmacy team. Accurately bills the prescription to insurance, including commercial and government coverage, copay cards, financial assistance, in accordance with all rules and regulations of each individual covering entity.
Clinical: Updates job knowledge by participating in educational opportunities, reading professional publications; maintaining personal networks; and participating in professional organizations.
Shipping: Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
Communication: Works closely with the specialty pharmacy clinical team to ensure accurate dispensing and delivery of specialty medications to patients. Answers, resolves and triages inbound inquiries in a courteous and timely manner. Resolves insurance related issues and assists patients with various forms of financial assistance; Communicates with and assists pharmacy buyers to maintain pharmacy inventory including drug ordering and receiving. Communicate directly with patients over the phone to assist them in the awareness of their medications.
Operations: Assist in meeting accreditation standards (answering the phone, cold chain testing, etc.) by understanding all rules, policies and SOPs for compliance. Manage, organize, and update relevant data using database applications. Oversee and directs the workflow of pharmacy ancillary staff and identify operational, productivity, quality, and customer-service standards issues. Resolve problems, recommend improvements, and implement change to ensure workflow and operations amongst the specialty pharmacy team is efficient.
Required Education and Experience
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