Medical Assistant

Nestled in the heart of East Sacramento, Dignity Health Mercy General Hospital is a 313 bed acute care facility that provides a wide range of services with special advocacy for the poor and underserved. Mercy General is home to the nationally ranked Alex G. Spanos Heart & Vascular Institute. Key achievements and recognitions include: from the Joint Commission; Advanced Joint Replacement, Spine Center of Excellence Primary Stroke Center, Ventricular Assist Device, and Chest Pain Certification. Other accolades include CMS 5 stars, Practice Green Health 2021, Leapfrog Hospital Safety Grade "A", Level 4 Epilepsy Center and Opioid Stewardship Honor Roll. Mercy General Hospital is proud to foster inclusion and diversity as part of our mission, vision, and values.  

One Community. One Mission. One California 

Position Summary:

The incumbent is responsible for preparing patients for examination, assisting the healthcare provider with medical procedures, and providing reception and clerical support, including medical record maintenance

We offer the following benefits to support you and your family:

• Health/Dental/Vision Insurance
• Flexible spending accounts
• Voluntary Protection: Group Accident Critical Illness and Identity Theft
• Adoption Assistance
• Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults
• Employee Assistance Program (EAP) for you and your family
• Paid Time Off (PTO)
• Tuition Assistance for career growth and development
• Retirement Programs
• Wellness Programs

Minimum Qualifications:

• Completion of Certified Medical Assistant Program.
• BLS from the American Heart Association.
• Ability to effectively interview patients and obtain comprehensive and accurate information. 
• Triage incoming telephone calls appropriately. 
• Display tact, discretion and confidentiality when dealing with physicians, patients and family members. 
• Demonstrated knowledge of medical terminology, aseptic techniques and basic medical office practices and procedures. 
• Demonstrates appropriate telephone etiquette, alphabetical and numeric filing, various billing processes and effective customer service principles.