Manager Pharmacy Operations

For more than 70 years, Mercy Medical Center Redding has offered comprehensive health care in the North State, providing acute care and a full range of medical services. The 267-bed hospital offers major medical services including a Level II Trauma Center as well as specialized Cardiovascular Care, Stroke Care, Orthopedics, Neurological Surgery, Comprehensive Cancer Care, Maternity Care, and da Vinci Robotic Surgery. It is the sole provider of obstetrical services, along with the only Level III Neonatal Intensive Care Unit in Shasta County. In addition, the hospital’s network of care includes Mercy Home Health and Hospice and Dignity Health Connected Living. Mercy Medical Center Redding is a member of the Dignity Health system and is a sister facility to St. Elizabeth Community Hospital in Red Bluff and Mercy Medical Center Mt. Shasta. As one of the area’s largest not-for-profit employers, we are proud to give back to the community by providing many programs and services to benefit overall health. Visit here to learn more. 

One Community. One Mission. One California 

Position Summary:

While supporting the goals and objectives of the hospital and upholding the ethics of the profession of pharmacy, the Manager of Pharmacy Operations is responsible for managing the pharmacy operations.  This includes implementation and enforcement of policies and procedures, supervision and training of staff, inventory management, quality assurance, and regulatory compliance. The Manager of Pharmacy Operations will report to the Director of Pharmacy, Market Director of Pharmacy, or Region VP.

*Offering a sign-on Bonus and/or Relocation Allowance for qualified applicants

Minimum Qualifications:

• Bachelor of Science in Pharmacy or Doctor of Pharmacy required

• Minimum of 3 years of recent pharmacy (or similar) work experience
• Active State Pharmacist License in good standing in the state in which the employee works: PHARM:CA
• Demonstrated change management, standardization and leadership development skills required
• Demonstrated ability to create enthusiasm for new programs and different approaches to existing programs required
• Demonstrated quality improvement competencies required 
• Demonstrated understanding of utilization and productivity in a variety of clinical settings required
• Maintains a positive leadership role within the department
• Coordinates and manages clinical functions of all pharmacy personnel
• Assists in performance evaluation and competency assessment of pharmacists, residents, and students
• Develops, implements, and evaluates quality improvement and clinical pathways/programs related to medication use to ensure optimal patient care
• Assists in the preparation and presentation of data for various committees such as Antimicrobial Stewardship, Infection Control, and Medication Safety
• Coordinates Drug Utilization Evaluations and quality measurement, assessment, and improvement activities as required
• Evaluates clinical programs/services provided and implements improvements using formal systematic methods of problem solving and streamlining to maximize value
• Assists in preparation and presentation of drug formulary and policy reviews for the Pharmacy and Therapeutics Committee.  
• Contributes to formulary management and works with health care providers to ensure formulary compliance
• Participates in Strategic and Operational Planning activities and the development of the Pharmacy Department’s annual budget
• Educates, mentors, and evaluates pharmacists, pharmacy residents, and/or pharmacy students to develop and improve skills necessary for providing pharmaceutical care

Preferred Qualifications:

• Minimum of 1 year in a leadership position or pharmacy residency completed or supplemental Masters Degree (MBA, MS, MHA, etc)