Care Coordinator RN

Founded as a faith-based hospital in 1931 by the Sisters of Charity of the Incarnate Word, Dignity Health – St. Bernardine Medical Center is a 342-bed, acute care, nonprofit hospital located in San Bernardino, California. The hospital offers a full complement of services, including the Inland Empire Heart and Vascular Institute, an award-winning orthopedics program, surgical weight loss, and is an official Neurovascular Stroke Center, as designated by ICEMA. The hospital shares a legacy of humankindness with Dignity Health, one of the nation’s five largest health care systems. Visit here https://www.dignityhealth.org/socal/locations/stbernardinemedical for more information.

One Community. One Mission. One California 

As an RN Care Coordinator at St. Bernardine Medical Center, you will play a vital role in guiding patients through their care journey, from admission to discharge and beyond. Focused on ensuring high-quality outcomes and a seamless transition across levels of care, this position emphasizes collaboration, coordination, and compassionate advocacy.

Key Responsibilities

• Conduct comprehensive discharge planning assessments and reassess as patient needs evolve.
• Collaborate with multidisciplinary teams to develop and implement patient-centered discharge plans.
• Monitor patient progression of care, ensuring appropriate resource utilization and timely discharge.
• Serve as a liaison between patients, families, post-acute providers, and the care team to support smooth and informed care transitions.
• Advocate for each patient’s values, preferences, and unique social, cultural, and language needs.
• Enhance the patient experience by promoting continuity, access, and high standards of care.

This is more than a clinical role—it is a mission-driven opportunity to make a difference in the lives of patients and families, supporting the Core Values and strategic goals of St. Bernardine Medical Center. Join a team where compassion, communication, and clinical excellence work hand in hand.

• Minimum two (2) years of acute hospital clinical experience or a Masters degree in Case Management or Nursing field in lieu of 1 year experience.
• Graduate of an accredited school of nursing.
• California RN license
• AHA BLS card
• Ability to pass annual Inter-rater reliability test for Utilization Review product(s) used.
• Able to apply clinical guidelines to ensure progression of care.
• Must have critical thinking and problem-solving skills.
• Collaborate effectively with multiple stakeholders
• Professional communication skills.
• Understand how utilization management and case management programs integrate.
• Ability to work as a team player and assist other members of the team where needed. 
• Thrive in a fast paced, self-directed environment.
• Knowledge of CMS standards and requirements.
• Proficient in prioritizing work and delegating where indicated.
• Highly organized with excellent time management skills.
• Excellent customer service and presentation skills are a must Strong interpersonal and written communication skills are essential Demonstrated ability to apply analytical and problem solving skills Demonstrated ability to manage multiple tasks or projects

Preferred

• Graduate of an accredited school of nursing (Bachelor's Degree in Nursing (BSN)) or related healthcare field.
• At least five (5) years of nursing experience.

• Certified Case Manager (CCM), Accredited Case Manager (ACM-RN), or UM Certification preferred

• Knowledge of managed care and payer environment preferred.