Quality Patient Safety Program Manager Licensed

Founded in 1955, Dignity Health – Northridge Hospital Medical Center is a 394-bed, acute care, nonprofit community hospital located in Northridge, California. The hospital offers a full complement of award winning services, including the Leavey Cancer Center, a cardiovascular center, stroke center, the Center for Assault Treatment Services, a pediatric medical center, and the only pediatric trauma center in the San Fernando Valley. As a leading provider of compassionate, high-quality and affordable patient-centered care, we share a rich legacy with Dignity Health, one of the nation’s five largest health care systems. We are part of a 21-state network of nearly 9,000 physicians, 62,000 employees and more than 400 care centers. Visit here  dignityhealth.org/northridgehospital for more information.

One Community. One Mission. One California 

Are you a licensed healthcare professional with a passion for elevating standards and impacting patient lives? We're actively seeking a Quality Patient Safety Program Manager, Licensed. We rely on meticulous individuals. Your commitment to accuracy and attention to detail will shine through as you review patient records, distill complex information into clear case summaries, and rigorously uphold the confidentiality inherent in the peer review process. Success in this role hinges on your collaborative spirit. You'll work seamlessly with diverse groups, fostering productive relationships and building consensus around critical quality and safety initiatives.

• Licensed Registered Nurse, Licensed Clinical Pharmacist, or other Licensed Clinical Staff, and three (3) years clinical experience in an acute care setting required.
• Must be able to perform case reviews for medical staff peer review and medical and/or surgical Registry Abstraction required. 
• One (1) year of healthcare-related quality management/performance improvement experience (e.g., chart audit, PI team member, etc.) required. 
• CA License in the clinical field of practice.
• Certified Professional in Healthcare Quality (CPHQ), Healthcare Quality and Management Certification (HCQM), or Certificate of Professional Healthcare Quality and Patient Safety (CPQPS) within 2 years of employment is required.
• Fire Safety required. (must obtain within 90 days from start date) 
   

Required Knowledge & Skills 

• Knowledge and expertise of quality management/performance improvement methods, tools, and techniques (e.g., PDSA, Tests of Change, Six Sigma, LEAN) and ability to create and support an environment that meets the quality goals of the organization. 
• Current knowledge of data reporting and regulatory/accreditation requirements for acute and ambulatory care services, and federal, state, and local healthcare-related laws and regulations, and the ability to comply with these in healthcare practices and activities.
• Knowledge of effective self-management practices and ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Understanding of the necessity and value of accuracy and attention to detail. Must be able to review patient records and provide case summaries, and maintain the confidentiality of the peer review process.
• Knowledge of the techniques and the ability to work with a variety of individuals and groups constructively and collaboratively.
• Knowledge of the current situation or issue at hand; ability to take full personal responsibility or ownership for assignments, activities, decisions, and results.
• Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.
• Ability to work well under pressure and respond to changing needs and complex environments.
• Excellent communication skills (oral and written), presentation style, including the ability to concisely present data to leaders, clinicians, and staff at all levels of the organization