Imaging ROI Specialist

Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.

Dignity Health Medical Group – North State a service of Dignity Health Medical Foundation is a multi-specialty clinic with eleven locations in Redding and Red Bluff. Along with our local affiliated Dignity Health hospitals (Mercy Medical Center – Mt. Shasta Mercy Medical Center – Redding and St. Elizabeth Community Hospital) we offer an integrated care delivery system that provides high quality compassionate care in family medicine, internal medicine, OB/GYN, cardiology, neuro-interventional, general surgery, endovascular surgery, endocrinology, ENT, colorectal surgery, thoracic surgery and orthopedic surgery including general total joints and spine.

One Community. One Mission. One California 

Under the direction of the Centralized Scheduling Department Supervisor, the Imaging Release of Information Specialist is responsible for administration of the Imaging Release of Information process, policies and legal compliance within Dignity Health Medical Foundation and Dignity Health Advanced Imaging. Facilitates support to patients, physicians, all Dignity Health staff, patient family members, hospital staff and vendors by offering customer service, communication and appropriate distribution of information as it pertains to Release of Information. The Imaging ROI Specialist will also perform a variety of ROI related duties, including, but not limited to; preparing, reviewing and processing PHI requests, patient requests, insurance company requests and highly sensitive requests, such as; subpoenas and limited test results.

Minimum Qualifications:

• Previous experience in a healthcare setting or clerical experience of 1+ years
• High School Diploma/GED
• Ability to read and write effectively. Strong computer knowledge. Strong organizational skills. Attention to detail. Must display a high degree of tact and the ability to communicate legal/regulatory requirements in understandable language. Must demonstrate a high degree of skill in human relations and communication with the ability to deal constructively on a one- on-one basis with a wide variety of persons and personalities. Ability to maintain composure in a busy working environment.

Preferred Qualifications:

• 3+ years of prior experience in an HIM Department for a healthcare facility or clinic
• Associate Degree or higher in Health Information Management or related field
• Knowledge of medical terminology, classifications, and vocabularies. Prior experience with Picture Archive Communication Systems (PACS)
• Extensive knowledge of HIPAA and Release of Information regulatory mandates.