Office Lead

CHI Health, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, includes 150+ clinics delivering quality care to patients across Nebraska and southeast Iowa. Our full-service network provides a variety of Primary Care & Priority Care Services, including Family, Internal, Geriatric, and Pediatric Medicine, in addition to several specialties to deliver custom care based on the unique needs of our patients.

In healthcare, we all agree that support is a must in order to be successful. This position will support our healthcare teams by ensuring they have everything they need in order to care for our patients. They also play a huge role in a patient’s experience and prep when they visit any of our clinics. We couldn’t do it without you! If you have a passion for supporting others and enhancing patient experience, we want to talk to you.

• Manage day to day operations of clinic functions.
• Assist in identifying and providing guidance in resolving operational issues.
• Efficiently direct patient flow throughout the clinic.
• Coordinate general front office activities including but not limited to; registration, TOS collections, verification of benefits, appointment scheduling, daily billing, daily reconciliations, and other related duties.
• Assist the manager to ensure appropriate staffing coverage at all times.
• Assist the manager with new hire or reoccurring training processes.
• Assist the manager to facilitate training of new hires and training initiatives.
• Perform other duties as assigned within the scope of their role.

• High School Diploma or equivalent required
• 1 year of healthcare experience 
• Knowledge of insurance authorization/billing requirements. 
• Knowledge of clinic procedures and regulatory requirements

Join us at Catholic Health Initiatives, and become a part of our faith-based health system.