Patient Registration Rep

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

One Community. One Mission. One California 

We are seeking a detail-oriented and compassionate Patient Registration Rep to join our healthcare team. The Patient Registration Rep is responsible for accurately and efficiently registering patients for medical services, obtaining necessary information, and ensuring a positive patient experience. If you are a dedicated and experienced Patient Registration Rep who is committed to providing high-quality patient care, we encourage you to apply for this exciting opportunity.

• Greet patients and visitors, providing excellent customer service.
• Accurately and efficiently register patients for medical services, including verifying patient information and insurance coverage.
• Obtain necessary information such as medical history, medications, allergies, and other related information from patients and ensure that all information is entered correctly into the electronic health record
• Assist the patient in filling out the necessary paperwork
• Collect copays and outstanding balances at the time of service and provide patients with receipts
• Collaborate with other healthcare professionals to ensure patients receive the appropriate care.

• High School diploma, GED or equivalent.
• Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company revenue cycle vendor, and/or other revenue cycle-related roles.
• Applicable education and/or training can be used to balance a lack of experience.
• 2 years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle-related roles, preferred.

Special Skills:

• Thorough understanding of insurance policies and procedures.
• Working knowledge of medical terminology.
• Able to perform basic mathematics for payment calculation.
• Experience in requesting and processing financial payments.
• Intermediate to advanced computer skills.
• Knowledge of charity care programs as well as the various government and non-government programs preferred.

This position is represented by SEIU UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.