POS/Scheduler-Radiology

Dignity Health Woodland Memorial Hospital is Yolo County’s largest health care provider, serving the community since 1905. Woodland Memorial Hospital is a 108-bed acute care facility offering the most comprehensive range of health care services in Yolo County, including inpatient and outpatient surgical services, family birth center/labor and delivery, emergency services, home health services, palliative care, inpatient mental health services, sleep disorders center and cancer care services. With strong ties to our community, we believe in providing compassionate, high-quality health care to you and your family, close to home. Woodland Memorial Hospital is part of Dignity Health, one of the nation’s largest health care systems with a 22-state network. For more information, please visit our website here at www.dignityhealth.org/woodland.

One Community. One Mission. One California 

Position Summary:

This position may be required to assume the duties and responsibilities of the receptionist position and to work at any of the available positions in the hospital as receptionist, Scheduler, or file clerk. This position has significant interaction with physicians, offices, nursing units and radiology staff and requires excellent communication and interpersonal skills.

Minimum Qualifications:

• This position requires a minimum high school diploma or equivalent; 
• At least one-year recent experience in a medical office practice, including business and scheduling functions is preferred. 
• Ability to type a minimum of 31 words per minute, pass a clerical test. Knowledge of: Insurance and billing, RADNET, IDXTEND, ALLSCRIPTS, PACS, systems experience preferred. 
• 10 key adding machine/calculator.
•  Medical terminology preferred, Fundamentals of business communications, computer experience required with knowledge in WORD and EXCEL. 
• Ability to: Apply good judgment in a variety of confidential and sensitive situations. Communicate and interact effectively with internal and external customers. 
• Work independently with minimum supervision, using time wisely. 
• Take instruction and follow established procedures. 
• Work under conditions that are ever changing with frequent interruptions, and flexible hours. 
• Maintain timely, accurate, legible and complete records.
• Key responsibilities of this position are to: Greet and assist patients regarding their appointment within Medical Imaging by using AIDET skills. 
• Verify and update patient demographics and insurance data on-line. 
• Register new patients as necessary in Radiology system. 
• Collect and accurately post receivables and balance daily deposit when necessary. 
• Create and update patient coverage records. Schedule, cancel, reschedule, and coordinate patient appointments using the Radiology RIS (Radiology Information System). 
• Task teams regarding patient's scheduled appointments or no show appointments to update patient's medical record. 
• To assist when needed and prepare copies of films or print out CD's for patients. 
• To support all Modalities Technologist by arriving patient's in a timely manner, informing Technologist of changes on their schedule, coordinating add-on patients and keeping within SOP (Standard Operating Procedures)