Supervisor Revenue Cycle

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

Under the supervision of the Revenue Cycle Manager, the supervisor is accountable for the efficient and effective operation of the Revenue Cycle team, ensuring departmental goals and objectives are met. This includes analyzing reports and data associated with revenue cycle performance to identify areas of improvement related to people, process or technology. Responsible for training staff and monitoring performance. Single Access: This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.

Multi-Access: This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from multiple transactions or reports and/or files containing bulk transactional information containing unencrypted or un-redacted credit card information.

Minimum Qualifications:

• 5 years experience working in Healthcare Revenue Cycle or a Professional Medical Office. 1 year experience within a lead/supervisory capacity.
• AA/AS degree and/or an equivalent combination of education and work experience required.

• Must possess the personal characteristics of professionalism, credibility and commitment to high standards. Excellent communication, interpersonal, leadership and team-building skills. Must be a self-starter who is accountable and requires minimal direction and supervision. Must be creative, flexible, open to new ideas and able to adapt to change quickly and smoothly. Demonstrated analytical skills to identify key issues from large amounts of detailed data. Working knowledge of computers and proficiency in using Email systems, Internet and office software applications.

Preferred Qualifications:

• Experience in a lead/supervisory role in Healthcare Revenue Cycle.
• AA/AS degree in Health Care Administration or related field.
• Knowledge of professional billing regulations, claims and billing procedures.
• Experience with IDX Practice Management System
• Knowledge of Google Suite

***This is a hybrid in-office/work from home position. The expectation is that the supervisor will be in the office at least once a week to support onsite staff.