Manager Patient Safety and Risk

Founded in 1926 Glendale Memorial Hospital and Health Center is a 334-bed acute care nonprofit community hospital located in Glendale California. The hospital offers a full complement of services including its award winning heart center the colorectal surgery institute a gastrointestinal program and is a Los Angeles County approved primary stroke center. The hospital shares a legacy of humankindness with Dignity Health one of the nation’s five largest health care systems. Visit https://www.dignityhealth.org/socal/locations/glendalememorial for more information.

One Community. One Mission. One California.

• Bachelor's degree required, or five (5) years of related job or industry experience in lieu of degree.
• Minimum of three (3) years of risk management, patient safety and/or other related professional experience and a minimum of two (2) years of experience managing/supervising employees and/or vendors required.

Required Special Skills and Training: 

• Experience with the event reporting process, root cause analyses, and event investigation/review.
  
• Experience with patient compliant/grievance investigations and prompt resolution.
  
• Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
  
• Familiar with all legal documents related to hospital liability, including management of subpoenas, Summaries and Complaints and other related activities.
  
• Knowledge of federal, state and local healthcare related laws and regulations; ability to comply with these in healthcare practices and activities.
  
• Experience with risk and the implementation of HPI and cause analysis.
  
• Strong professional, organizational and interpersonal skills for working with teams, physicians, committees and senior management.
  
• Excellent communication skills (oral and written), presentation style, including the ability to concisely present data to leaders, clinicians and staff at all levels of the organization.