Patient Navigator RN

Marian Regional Medical Center, a 191-bed facility located in Santa Maria, California, is recognized as one of the Top 250 Hospitals in the Nation by Healthgrades and was awarded Best Maternity Care by Newsweek. It ranks among 10% in the nation for safety core measures in cardiac services and has the only comprehensive cancer treatment and resource program from Los Angeles to San Francisco. Marian’s beautiful mission-style facility houses the latest technology to support excellent physicians and caregivers who deliver compassionate care each and every day. Marian Regional Medical Center is a part of Dignity Health’s Southwest Division and is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services - all recognized for quality, safety, and service. Marian's offers Santa Maria Valley residents access to the most advanced technologies, an expanded and enhanced Emergency Department, Critical Care Unit, neonatal intensive care unit, and an array of women's services.

One Community. One Mission. One California 

Position Summary:

Under the supervision of the the Transitional Care Center (TCC) operational and clinical directors, the RN Navigator serves as a coordinator of clinical care for patients requiring assistance and support in accessing and managing their health care needs. The RN Navigator connects with the patient and caregiver at regular intervals, driven by patient acuity, to assess for overall wellness, symptom burden, identify and resource for barriers to care, provide emotional support and patient education. The TCC RN collaborates with the supervising provider and serves as a liaison between providers/care settings to ensure the delivery of competent, compassionate, and age appropriate patient care to prevent unnecessary ED visits, acute admissions, or other untoward outcomes.#RN@DH

Minimum:

• At least 1 year in a health care setting or equivalent education and/or experience in a customer service role with demonstrated verbal and written communication skills and the ability to connect with diverse communities.
• RN CA

Preferred:

• At least 2 years in a health care setting with accountability for working with patients in nursing and/or case management/care coordination 
• Ability to act with empathy and communicate and follow up with the patient/family for continuity of care
• Ability to work collaboratively with all care professionals including physicians, nursing, and community based organizations and post-acute care facilities
• Candidates should have excellent technology skills and be able to effectively work in various software application programs.