Facility Management Manager Trainee

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

This position, under the supervision of a facility director or manager, will learn and complete various tasks related to crafts/trades disciplines related to the maintenance of our facilities and will learn to lead engineering and/or facility management activities including operation and maintenance of hospital physical assets, at medical centers or facilities. The intern will demonstrate practical understanding as well as learn the proper application of maintenance training in areas identified by the leader. Responsibilities include but are not limited to managing work order systems including completion, reporting, and quality control, analyzing department performance using budgets, CMMS reports, energy reports, evaluating the work of employees, maintaining performance standards and records, planning the work, and assisting with facility projects. Engaging with lessons learned or identifying opportunities for improvement within the facility will be required to provide written reports.

This position may include any combination of the following scope of responsibility:

• Responsible for managing technology systems and data
• Responsible for operations of non-hospital properties (clinics, medical office buildings, etc.)
• Responsible for operational projects
• Duty to Support the Mission, Philosophy, and Values

The Intern, Facility Management carries out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of Common Spirit Health and fully supports Common Spirit Health’s Mission, Philosophy and Core Values.

Reports directly to System Director, Facility Operations, Special Projects within National Real Estate Services and interfaces with the various people and teams across Divisions / Markets / Hospitals, as needed, for Facilities related initiatives and special projects as assigned. This position may be assigned to a local facility for all or a portion of their assignment.

Key Responsibilities

• Assist with the engineering or facilities department, staff and vendors.  These responsibilities include but are not limited to managing technology systems and data, maintaining performance standards and records, completing operational projects as assigned by the director and managing the employees and vendors pertaining to projects. 
• Assist with project oversight from conceptual design through construction of one to two facilities projects
• Assist financial performance of the department by  evaluating expenses and cost containment targets
• Assist with Request for Proposals for vendors and contractors on services and construction projects; provide recommendations on service providers after participation and gathering feedback from stakeholders.
• Maintain current records of all maintenance procedures.
  Maintain Preventative and Corrective Maintenance completion rate at or above program targets.
• Support the management of vendor relationship, including communication and coordination.
• Other duties as assigned
• Learn regulatory compliance accreditation readiness by assisting the department in the completion of the annual Program Quality Evaluations.
• Gain an understanding 
• Learn the operation of Computer Maintenance Management System for work orders and customer service.
• Improve professional communication with coordination workflow between departments/ contractors/ administration. Communicate and coordinate workflow between owner/operator/contractor.
• Networks with peers to build positive interdepartmental relationships, gain innovative ideas and sourcing of information.
• Leads implementation of continuous improvement initiatives that support operational excellence, financial stewardship, and national programs.
• Assist in problem solving and conflict resolution on projects while elevating appropriate issues to a leader
• Accomplishes smooth and timely communication and reporting.
• Actively participates in construction related activities as required
• Operational Excellence by meeting or exceeding performance standards in engineering and facilities management, providing monthly reports to leadership.
• Continuous Improvement and Innovation through tracking improvements efforts and action plans for employee surveys, value capture, and others.
• Training and Development Completing management training requirements through Pathways and other LMS programs.

• Currently enrolled as a junior or higher, or graduated within the past 6 months, from an accredited college/university, earning a degree in Construction Management, Architecture, Interior Design or related field. Must understand financial and operational management areas of business.
• Must provide own housing for the duration internship program in the area
• Effective written and verbal communication skills.
• Familiarity with blueprint reading, building codes, N.F.P.A., O.S.H.A., The Joint Commission EOC requirements, policy and procedure development and implementation.