Mental Health Technician

Founded in 1955, Dignity Health – Northridge Hospital Medical Center is a 394-bed, acute care, nonprofit community hospital located in Northridge, California. The hospital offers a full complement of award winning services, including the Leavey Cancer Center, a cardiovascular center, stroke center, the Center for Assault Treatment Services, a pediatric medical center, and the only pediatric trauma center in the San Fernando Valley. As a leading provider of compassionate, high-quality and affordable patient-centered care, we share a rich legacy with Dignity Health, one of the nation’s five largest health care systems. We are part of a 21-state network of nearly 9,000 physicians, 62,000 employees and more than 400 care centers. Visit here  dignityhealth.org/northridgehospital for more information.

One Community. One Mission. One California 

As our Mental Health Tech, you will be a vital support for Behavioral Health's front and back office functions, assisting psychiatrists, patients, and the care management team. You'll ensure smooth operations, quality medication management, and clinical problem-solving.

Every day, you will provide basic medication triage, support services, and take vital signs for behavioral health patients. You'll manage front office reception, patient registration, insurance/copay processing, and telephones, while also handling back office tasks like refill requests, injections, and accurate EHR documentation.

To be successful, you need strong multitasking, meticulous attention to detail, and a rapid ability to learn complex information accurately. Exceptional customer service, calm under pressure, EHR proficiency, and strict confidentiality are essential, along with flexibility to float.

• Assist with patient/family care needs from admission to discharge.
• Monitor patient on Q15 min. observations including (Q5, LOS, and 1:1 obs.)
• Accurately monitor and record patient VS and intake and output, and daily activities, including patio breaks.
• Assist Nurses with patient care to include Groups, Activities of daily living, as needed
• Must be able to effectively communicate with patients in crises and assist RNs with restraining patients
• Assist in maintaining adequate stocks and supplies.

This position is represented by SEIU  UHW and is covered by the terms and conditions of the applicable collective bargaining agreement

Required:

• High School Graduate or GED
• Minimum of one (1) year mental health worker experience working with psychiatric patients, either in an inpatient or residential setting
• Basic Life Support - CPR
• Fire Safety, within 90 Days 

Preferred

• Minimum 1 year of acute patient care experience
• Certified Nursing Assistant: CA or
• Emergency Medical Technician: CA