Patient Service Representative

Dignity Health Sierra Nevada Memorial Hospital is a 104-bed not-for-profit hospital located in Grass Valley, California. The hospital has been providing compassionate and quality health care to residents and visitors of western Nevada County since 1958. As an affiliate of the nationally recognized Dignity Health system, we ensure our patients receive the highest standard of health care and have access to important regional resources throughout the system, including the Dignity Health Heart & Vascular Institute, the Dignity Health Neurological Institute of Northern California and the Dignity Health Cancer Institute of Greater Sacramento. With 765 employees, 101 active medical staff and 21 Emergency Department beds, Sierra Nevada Memorial Hospital continually implements and upgrades its technology and recruits employees who understand the vital importance of kindness and compassion in the healing process.

One Community. One Mission. One California 

Position Summary:

The Patient Services Representative is responsible for executing various clerical and secretary functions for the Diagnostic Imaging department: answer and direct phone calls, computer entry of patient data, exam entry, registrations/reception of patients, fulfillment of film requests, patient scheduling, editing of reports, enhancing patient experience by minimizing wait times, and providing other similar tasks.

Minimum Qualifications:

• One (1) year clerical and/or receptionist experience required.
• Computer / typing skills
• Use of various office equipment including fax/copier
• Able to read, speak and write English
• Ability to understand and follow oral and written instructions.

Preferred Qualifications:

• Microsoft Office preferred
• Medical Terminology preferred
• Experience in a hospital or medical clinic preferred.