Medical Office Representative Neurology

Welcome to CHI Saint Joseph Medical Group, a full service network of primary care services specializing in family, internal, geriatric and pediatric care serving 88 locations across central and Eastern Kentucky. CHI Saint Joseph Medical Group is dedicated to delivering customized care based on the unique needs of our patients and is recognized as a Best Place to Work in Kentucky for two years in a row (2023-2024).

Whether you are an experienced healthcare professional or working toward that, we invite you to experience Hello Humankindness with us! CHI Saint Joseph Health provides you with the same level of care you provide for others. Learn more about CHI Saint Joseph Medical Group and its awards and recognitions here.

Our commitment to serve the common good is delivered through the dedicated work of thousands of physicians advanced practice clinicians nurses and staff; through clinical excellence delivered across a system of 140 hospitals and more than 2200 care centers serving 24 states.

Our Appointment Schedulers are part of our healthcare team who schedules appointments for patients, medical procedures, tests and studies ordered by the physician.

We want you to be confident in your choice to join our CHI Saint Joseph Health Team as an Appointment Scheduler. It’s important that you enjoy working with all patient populations and understanding your role's administrative accountabilities.

Expectations:

• Responsible for answering phone calls and scheduling patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests
• Collect insurance information and patient personal data.
• May collect fees such as co-pays / co-insurance.
• Perform other duties as assigned.

Education / Accreditation / Licensure (required & preferred):

• High school diploma or equivalent required.

Experience (required and preferred):

• 2 years related experience in a healthcare environment required.