Clinic Scheduler

CHI St. Vincent, a regional health network serving Arkansas, is part of CommonSpirit Health. We have served Arkansas since 1888 with a history of many firsts. Together with more than 4,500 coworkers, 1,000 medical staff, and 500 volunteers, we consistently receive praise for care advancements.   CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health in 2019. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community.  CHI St. Vincent provides you with the same level of care you provide to others. We care about our employee well-being and offer benefits that complement and support your work/life balance. We offer the following benefits to support you and your family: Free Premium Membership to our Care@Work program to help employees with child care, pet care, senior caregivers, housekeepers & more. Health/Dental/Vision Insurance Flexible spending accounts Voluntary Protection: Group Accident, Critical Illness, and Identity Theft  Adoption Assistance Employee Assistance Program (EAP) for you and your family Paid Time Off (PTO)  Tuition Assistance for career growth and development Matching 401(k) and 457(b) Retirement Programs Wellness Programs

As our Clinic Scheduler at CHI St. Vincent North - Arkansas Neuroscience Institute, you will help patients and healthcare providers by coordinating appointments and managing schedules so they can experience a seamless and efficient care process.

Every day you will schedule patient appointments, coordinate physician and APN schedules, and manage referral paperwork. You will be expected to accurately gather and verify patient information, process large volume reports, and provide exceptional customer service.

To be successful in this role, you must have strong attention to detail, multitasking abilities, excellent communication skills, and reasoning skills to handle scheduling complexities and patient inquiries.

• Schedule patient appointments and coordinate multiple provider schedules.
• Communicate with hospital and clinic staff to ensure timely scheduling of procedures and appointments.
• Collect and verify patient insurance information, ensuring all necessary documentation is complete.
• Provide excellent customer service while managing phone calls and assisting patients in the clinic.
• Ensure scheduling accuracy and handle any issues that arise, escalating to the supervisor if needed.

• High School diploma or equivalent.
• 1 year experience in a medical office is preferred.
• Strong computer skills, attention to detail, ability to multitask, excellent communication, and customer service.