Scheduling Coordinator

The Chattanooga Heart Institute offers the most comprehensive cardiac care available in this region. Founded in 1976, we now have six offices in Tennessee and one in Georgia. Our practice is made up of 29 board-certified cardiologists and three cardiothoracic surgeons. We merged with CHI Memorial Health Care System in 2011 which is part of CommonSpirit Health. CommonSpirit has more than 700 care sites across the U.S. and is committed to building healthy communities.

Job Summary:

Responsible for making patient appointments, rescheduling appointments and no-shows and answering all incoming scheduling calls for all offices from patients, referring physicians and hospitals.

Essential Responsibilities:

• Check patients in at time of appointment.
• Check patients out.
• Schedule and enter imaging and lab orders into EHR.
• Cross cover in all ares of scheduling and at all locations.
• Weekly recall report - Call the patients, schedule appointments with physician or for imaging and lab and send reminder card per guidelines.
• Receive and complete scheduling tasks within the practice management system.
• Ensure all physician schedules are filled and scheduled appropriately including making reminder calls to patients.
• Attend staff meetings to ensure an understanding of new processes and discussion opportunities.
• Schedule appointments with physicians outside practice at the request of clinicians.
• Proactive participation in ensuring appropriate patient access into the practice.

Education:

• High school diploma or equivalent.

Qualifications:

• One or more years in a medical office environment.