Retail Pharmacy Technician

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.

Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.

Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.

We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.

JOB SUMMARY / PURPOSE

Under the supervision of a licensed pharmacist, performs a variety of activities related to prescription processing and daily pharmacy operations workflow. Works in a highly regulated environment and must take care to abide by all state and federal regulations that relate to the practice of pharmacy including record keeping and infection prevention standards and will work in accordance with CommonSpirit Health policies and procedures. Pharmacy technicians are responsible for prescription data entry, insurance billing, preparation and filling of prescription medications, cashiering/customer service duties, and accurately performing pharmaceutical calculations, reconstitution and compounding of oral and topical dosage forms (if applicable). Inventory/stocking tasks for controlled and non-controlled medications along with tracking orders and performing routine clerical/administrative tasks may be required in lieu of a pharmacy coordinator and/or pharmacy buyer.

ESSENTIAL KEY JOB RESPONSIBILITIES

• Contributes to the department’s safe and accurate operations by prioritizing and organizing daily work for optimal operations of pharmacy.
• Participates in the on-boarding of new technicians.Answers telephones, screens phone calls/orders.
• Under the supervision of a licensed pharmacist, receives and enters prescriptions into the pharmacy management system.
• Verifies information on prescriptions for accuracy and provides notification to pharmacists for possible errors and drug/allergy contraindications.
• Identifies possible medication/prescription errors. Discusses error(s) with pharmacist on staff and PIC.
• Documents error in system-utilized error reporting tool.
• Conducts prescription order processing to include packaging, reconstituting, and compounding/flavoring (if applicable).
• Distributes medication to the patient/customer and collects payment; performs cashiering duties.
• As the front line to all retail pharmacy customers, must present a professional, helpful, pleasant demeanor, showing respect in all patient/customer, coworker, and health care professional interactions.
• Captures information and charges for purposes of billing third party payers; reconciles billing and administration records. Will contact provider office if medication is not covered or prior authorization is needed
• Complies with federal state laws pertaining to pharmacy, including differing counseling requirements by state, HIPAA procedures and policies, etc
• Operates and maintains automated dispensing devices and may problem solve for operation and maintenance of all automated systems in the Pharmacy.
• Effective time management skills are critical to reprioritize work.
• Must demonstrate initiative and be willing to work as a cohesive member of a team.
• Performs administrative support functions for pharmacy operations, including filing.
• Will ensure confidentiality of patient and other hospital information.
• Tracks medication and supply orders and stocks and assists in keeping inventory at acceptable levels for patient care

Required Education and Expeirence

High School Diploma, GED, or equivalent

One year of retail pharmacy experience or equivalent preferred

Required Licensure and Certification

Registered Pharmacy Tech by the Washington State Dept of Health