Quality Patient Safety Analyst

St. Joseph's Medical Center is a member of Dignity Health. The word dignity perfectly defines what our organization stands for showing respect for all people by providing excellent care. St. Joseph's Medical Center was founded in 1899 under the direction of the Dominican Sisters of San Rafael and is a not-for-profit, fully-accredited regional hospital with 395 beds, a physician staff of over 400 and more than 2400 employees. Specializing in cardiovascular care, comprehensive cancer services, and women and children's services, including neonatal intensive care, St. Joseph's is the largest hospital, as well as the largest private employer, in Stockton, California. Nationally recognized as a quality leader, St. Joseph's is consistently chosen as the most preferred hospital by local consumers.

One Community. One Mission. One California 

The Quality Patient Safety Analyst is responsible for collecting, transforming, analyzing and reporting quality outcomes and process data that support stakeholder's decisions related to quality initiatives, patient safety, performance improvement initiatives, regulatory standards compliance, and policies and procedures. The Analyst will be responsible for preparing, analyzing and distributing reports in the form of dashboards, scorecards or other presentation tools, ensuring the accuracy, integrity, validity, reliability and consistency in report preparation.

Key Job Responsibilities:

• Facilitates development and implementation of data collection tools and processes including, the ability to identify data elements needed to complete appropriate measurement, perform timely data collection and abstraction per specifications, and validate data prior to submission or preview reports prior to publication.
• Generates reports and analyses to support related quality improvement, patient safety, patient experience and operational effectiveness using key statistical tools, including but not limited to, run charts, bar charts, pie charts, control charts, and cause and effect diagrams. Analyzes data and identifies key findings and develops action plans. Presents complex data with simplicity of design in a clear, easy to understand format.
• Learns, understands and becomes proficient in relevant facility, Dignity Health and external data sources and systems including, but not limited to, clinical process and outcome data, electronic health record data, event reporting data, and patient complaints, etc. (e.g. Midas+, iVOS, ATLAS, etc.). Assists in designing, developing, maintaining and updating clinical and other databases based on department and organizational needs.
• Collaborates on multidisciplinary teams and provides analytical support for various projects related to quality improvement, patient safety, patient experience and outcomes, as appropriate. Interprets, explains and discusses data analysis results.

Required Education and Experience:

• Associate's Degree or three (3) years of related job or industry experience in lieu of degree.
• Minimum of one (1) year analytic/statistical analysis experience, preferably in health-care or clinic environment.
• Prior experience with Cerner, Epic, Meditech, Allscripts, and Midas is a plus

Required Licensure:

• N/A

Required Minimum Knowledge, Skills, Abilities and Training:

• Ability to learn and capably use functionality of various software programs implemented at the organization, as needed.
• Demonstrates breadth and/or depth of professional/ technical skills and capabilities required for position; shares knowledge; sets or contributes to the Company’s direction within area of expertise.
• Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
• Knowledge of the current situation or issue at hand; ability to take full personal responsibility or ownership for assignments, activities, decisions and results.
• Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
• Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.
• Working knowledge of National Quality Forum (NQF), Agency for Healthcare Research and Quality (AHRQ), Institutes for Healthcare Improvement (IHI) safety indicators, serious reporting events, safe medical practices, and Centers for Medicare and Medicaid Services (CMS) quality measures helpful.
• Advanced spreadsheet (e.g., MS Excel, Google Sheets) and Gmail knowledge.