Central Scheduler

Hello Humankindness

Chandler, Arizona, has a stable suburban population with an economy anchored by many large financial, and high tech companies. Located southeast of Phoenix, Chandler is a skillfully developed community of friendly, diverse neighborhoods with expansive parks, great schools, convenient shopping, and excellent career opportunities.

For more than 50 years, Dignity Health’s Chandler Regional Medical Center has focused on quality patient care and service to the community. As the longest established hospital in the southeast valley, Chandler Regional has provided care for the Chandler community since 1961. The hospital recently added a new five-story tower with 96 patient beds, increasing the acute-care bed count to 338. This expansion increased emergency and trauma services, as well as the surgical unit and intensive care offerings.

The word “dignity” perfectly defines what our organization stands for: showing respect for all people by providing excellent care. At Chandler Regional, our employees are the heart and soul of our organization. They are the reason we are able to live out our healing ministry within the communities we serve. Our doctors, nurses and allied health professionals are a regular self-contained support system for each other. This unique working culture is one of the reasons why a career with us is so rewarding. 

Now is the perfect time to come grow your career with one of Arizona's Most Admired Companies.

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Job Summary:

Incumbent answers all incoming telephone calls in a helpful professional manner. Incumbent ensures that all procedures for Imaging, Cardio-Diagnostics, ATU and/or Endoscopy are scheduled appropriately while assuring timeliness of the appointment. In addition the incumbent will provide scheduling services and preparation instructions to the patient or doctors office. Incumbent ensures appropriate equipment for each procedure is available and distributes surgical and ancillary schedules as appropriate

Job Standards:

• Answers telephone calls or responds to phone inquiries in a timely manner to ensure efficient departmental operations
• Ensures that all surgeries and appointments are scheduled accurately and legibly while assuring timeliness of the appointment
• Gathers acceptable diagnosis for procedures and informs offices if a diagnosis is not acceptable
• Communicates effectively with the team leaders, team members, anesthesiologist, patients, physicians and physician staff to ensure efficient departmental operations
• Produces and disseminates daily and weekly surgical and ancillary department schedules
• Verifies final schedules are complete and accurate which includes ensuring that all appropriate departments were notified of the procedure, equipment or alerts
• Confirms and checks schedules with outside offices on a daily and weekly basis
• Notifies all departments if scheduling system is going to be down for maintenance and informs them when it is available for use again

Minimum:

Experience:

Recent electronic Hospital scheduling experience required

Education:

Associates degree in related field preferred

Licensure:

None specified

Training:

Working knowledge of Medical Terminology and scheduling software required