Durable Medical Equipment Delivery Tech and Educator

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.

Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.

Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.

We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.

Are you passionate about helping people and making a difference in their lives? Do you enjoy working independently while providing exceptional customer service? If so, we encourage you to apply for our Durable Medical Equipment (DME) Delivery Tech & Educator position!

In this rewarding role, you'll be the face of our DME service, providing a comprehensive and caring experience for our customers. You'll be responsible for delivering, setting up, and educating patients on the proper and safe use of their medical equipment and supplies in their homes and other designated locations.

What You'll Do:

• Connect with Patients: Communicate with patients and caregivers to schedule deliveries and provide a 2-hour delivery window.
• Plan Your Route: Create efficient daily routes and ensure a copy is left at the base.
• Ensure Vehicle Safety: Perform daily and weekly vehicle inspections and cleaning according to policy, DOT, and regulatory standards.
• Keep Your Vehicle Stocked: Replenish vehicle par levels, stocking and documenting asset and lot numbers as required.
• Educate and Empower: Educate patients, caregivers, and family members on the proper and safe usage of DME equipment, and complete patient safety assessments.
• Deliver and Retrieve Equipment: Deliver and retrieve medical equipment and supplies in a home or institutional environment.
• Manage Inventory: Assist with inventory, documenting patient equipment, specialty items, and supplies.
• Document Your Work: Record patient and departmental issues, input data on delivery tickets and manifests, and complete all other required documentation.
• Maintain Equipment: Inspect, clean, and repair equipment per policy and regulatory standards.
• Provide On-Call Support: Participate in mandatory rotating on-call coverage.

What You'll Bring:

• Basic knowledge of the function and use of a wide variety of DME products.
• Exceptional customer service skills and the ability to interact effectively with patients, caregivers, family members, staff, other departments, and outside facilities.
• A commitment to providing compassionate and comprehensive patient care.
• The ability to work independently and manage your time effectively.
• A strong attention to detail and accuracy.

Why Join Us?

• Make a Real Difference: You'll be directly impacting the lives of patients by providing them with the equipment and education they need to live more comfortably and independently.
• Be Part of a Team: You'll be joining a supportive and collaborative team dedicated to providing the best possible care to our patients.
• Growth Opportunities: We offer opportunities for professional development and advancement within our organization.
• Competitive Benefits: We offer a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and retirement savings options.

If you're looking for a rewarding career where you can make a positive impact on the lives of others, we encourage you to apply today!

Required Experience/Licensure:

• Satisfactory Abstract of driving record
• Current Washington State driver's license