Baylor St. Luke’s Medical Center is an 881-bed quaternary care academic medical center that is a joint venture between Baylor College of Medicine and CHI St. Luke’s Health. Located in the Texas Medical Center, the hospital is the home of the Texas Heart® Institute, a cardiovascular research and education institution founded in 1962 by Denton A. Cooley, MD. The hospital was the first facility in Texas and the Southwest designated a Magnet® hospital for Nursing Excellence by the American Nurses Credentialing Center, receiving the award five consecutive times. Baylor St. Luke’s also has three community emergency centers offering adult and pediatric care for the Greater Houston area.

This position is responsible for leading all aspects of workforce benchmarking and productivity for CommonSpirit Health. A key focus will be on standardizing a region’s labor management based on National guidelines, data integrity, and optimal use of the productivity and benchmarking solutions for each facility. This will be achieved by working closely with local, Regional, and national leadership teams. The focus of this team member is to work with all of the leaders in the designated facilities to strengthen operational knowledge of each facility and to enhance working relationships with leadership. This position will report to the System Director of Performance Improvement.

Essential Key Job Responsibilities

• In support of the System Director of Performance Improvement, partners with the Hospital, Market, or Region VPs of Finance to develop and implement a productivity strategy that supports the Operational Strategy to produce measurable financial improvements.

• Participates at assigned Hospital, Market, or Region meetings, to provide information on productivity metrics, areas of opportunity, and most importantly proposed solutions to identified challenges.

• Lead process improvement projects related to improving productivity within the Region by working with region, market, and hospital leadership.

• Plan, organize, and lead initiatives required for the safe, efficient, and effective operation of departments and programs; including, active participation with other entities, hospitals, leadership, and staff.

• Develop performance standards, metrics, and operation procedures within the department that support the division strategy, policies, and procedures.

• Create, teach, and implement processes, tools, educational materials that enable department leaders and teams to understand and interpret data and use the tools to improve productivity.

• Understand and apply industry best practices, standards, and regulations related to productivity tools, financial analysis, auditing and reporting.

• Ability to use MS Office tools and Google Drive (including Excel/Sheet, Word/Docs, PowerPoint/Slides, DataStudio/Looker) and other relevant tools to  access/extract data in relational databases and maintain technical expertise.

• Ability to understand, present and explain complex financial, clinical, and productivity data in a clear and understandable manner to local, Regional, and National stakeholders.

• Provide analytical support for benchmarking, productivity monitoring, tracking and reporting systems.

• Ensure timely and accurate benchmarking audits, data submission, report generation and associated manager education regarding report interpretation and improvement opportunity identification.

• Provide analytical support, training, and education of benchmarking and productivity systems and reports.

• Provide key analysis and evaluation of a Region’s performance to support operational improvement and other performance management efforts.

• Partner with local, regional, and national Finance, Accounting and other teams on labor budget process and assist in the development of productivity targets.

• Lead the efforts in setting labor budgets at departmental level by utilizing productivity and benchmarking concepts; support local teams and the system director of labor management to finalized labor budgets in the set timeline.

Required Education and Experience:

• Bachelor’s Degree in Finance, Industrial Engineering or related field
• 3 years of experience in analytics, reporting and communication of data output to leaders. Experience with complex data analysis methods and information systems.
• Labor Productivity & Performance Improvement experience in healthcare

Required licensure and certifications:

• Project Management certification
• Six Sigma Green Belt

Required Knowledge, Skills, Abilities and Training:

• Required:  Advanced Excel/Google Sheet Level User
• Preferred:  Tech Savvy Data Analytics; Intermediate level in productivity systems; intermediate access level user; technical finance skills; intermediate Macro level user.

#LI-CHI