St. Luke's Health–The Vintage Hospital provides high-quality, compassionate care for residents of the Willowbrook, Champions, and Tomball areas of Northwest Houston. With the resources of the St. Luke’s Health system, we are able to deliver the most advanced care available to our Northwest Houston community. The Vintage Hospital offers the latest in diagnostic and surgical expertise, including heart care, women’s health, and orthopedics.

Provides the highest level of safety and security by patrolling assigned areas to deter, detect and investigate crime and/or any suspicious activity which could cause harm to individuals or property; effective monitoring of electronic surveillance equipment; effective monitoring of hospital emergency systems and ability to dispatch appropriate personnel via radio.

Essential Key Job Responsibilities

1. Responsible for patrolling assigned areas, on foot or by vehicle, Provides service and protection 

2. Investigates suspicious person(s) or activity, responds to crimes in progress, crimes that have occurred, disturbances, accidents, various public service calls, and other miscellaneous incidents.

3. Investigates complaints, criminal incidents, suspicious activity and accidents. Prepares detailed written incident reports.

4. When assigned to dispatch, effectively monitors electronic surveillance equipment to identify any suspicious person(s) or activity and dispatches appropriate personnel to investigate; Operates base radio station by dispatching appropriate personnel to emergency situations and/or requests for assistance by monitoring all radio traffic, Responsible for answering multiple telephone lines in response to routine and emergency inquires and dispatches appropriate personnel in regards to those inquires; Maintains appropriate logs of daily radio communications received from shift personnel and requests received via telephone; tabulates data from logs to produce required activity reports.

5. Provides general information and assistance to patients, visitors and employees, including safety related escorts as requested, to various campus locations.

6. Collaborates with various department personnel and external agencies to gather and exchange information; promote departmental services provided to the campus.  

7. Assure proper working order of equipment; notify appropriate personnel when Repairs and/or maintenance is necessary.

8. Intervene as necessary to confront and restrain hostile and abusive persons in a manner necessary to reduce risk of personal injury to patients, visitors or employees, and to minimize the disruption of operations. Maintains self-control in stressful situations. 

9. Aids the lead in reviewing security documents and related reports

10. Assumes shift lead role in the absence of the lead

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Required Education and Experience

High School Diploma/GED

One (1) Year of experience

Required Licensure and Certifications

Non-Commissioned Security Officer - grace period: 3 months

Texas Drivers License

Basic Life Support (BLS-CPR) certification through American Heart Association (AHA) - grace period: 14 days.