Appointment Scheduler

At CHI Health Mercy Corning, our mission has been to nurture and enhance the quality of life for residents of Adams and Taylor counties in Iowa. Whether it's providing emergency care to a child, detecting a disease early enough to save a patient's life, or restoring a senior citizen's mobility and independence after an injury or fall, CHI Health Mercy Corning provides comprehensive care in familiar surroundings. Our physicians and mid-level practitioners work with a full complement of advanced technology to bring quality care to you. Our medical staff offers a wide range of medical specialities, from primary care to oncology.

JOB SUMMARY / PURPOSE
Under general supervision, schedules appointments for patients, medical procedures, tests and studies ordered by the physician.

ESSENTIAL KEY JOB RESPONSIBILITIES
● Responsible for answering phone calls and scheduling patient appointments.
● Conduct patient pre-certification to ensure coverage for appointments and medical care.
● Schedule tests, procedures, and referral appointments.
● Communicate with patients regarding appointments and instructions for procedures and tests.
● Collect insurance information and patient personal data.
● May collect fees such as co-pays / co-insurance.
● Perform other duties as assigned.

Required Minimum Knowledge, Skills and Abilities

• 2 years related experience in a healthcare environment required.

PREFERRED Qualifications

• High school diploma or equivalent preferred.