At the heart of CommonSpirit Health's ministry are the national office departments that provide the foundational support, resources, and expertise that empower local communities to focus on what they do best—caring for patients. Our teams bring together expertise in clinical excellence, operations, finance, human resources, legal, supply chain, technology, and mission integration.
Guided by our faith-based values, the national office fosters consistency, alignment, and innovation across CommonSpirit. By centralizing expertise and leveraging economies of scale, we enable each location to operate efficiently while maintaining flexibility to address unique local community needs. From advancing digital solutions to driving health equity, these departments extend the healing presence of humankindness everywhere we serve.
Job Summary / Purpose
The Program Manager is responsible for the design, implementation and evaluation of learning and leadership development strategies, initiatives and programs, to build leadership capability within the organization.
Essential Key Job Responsibilities
Program Design and Development
Assess and identify learning and development needs and solutions for specific executive or leadership roles.
Design leadership development programs; develop program curriculum, content, tools and processes to build leadership capability in alignment with organizational business objectives
Research and recommend leadership development best practices, instructional resources and technologies to support teaching and learning.
Program Delivery and Evaluation
Deliver best in class learning and leadership development experiences aligned with best practices to drive successful learning experiences.
Manage specific program development and deployment. Work collaboratively with business leaders HR partners and TLC VP of Delivery to ensure program effectiveness.
Identify, evaluate and leverage various program development and delivery methods to achieve learning
Monitor and regularly assess the quality and effectiveness of training/program delivery, and provide coaching and feedback to ensure consistent effective performance.
Identify and implement support systems to ensure that knowledge and skills are truly embedded and employed as a result of development activity.
Measure program effectiveness by reviewing quantitative and qualitative data and comparing results against expected performance objectives
Stakeholder and business engagement
Influence and engage leaders and other key stakeholders to actively participate in program development and facilitation.
Work collaboratively with the Director of Learning and Leadership Development, VP of Learning, to identify and develop leaders and subject matter experts to deliver training.
Ensure effective utilization of resources (materials, budgets, vendors, and people).
Strong knowledge and experience in learning strategies and practices, leadership development, curriculum design, coaching methods and approaches. Strong verbal and, written communication skills, excellent presentation skills
Ability to multi-task.
Strong critical thinking skills.
Ability to effectively coach, develop and lead other
Minimum Qualifications
Required Education and Experience
Bachelor’s degree required. Master’s Preferred in Education, Leadership Development, OD Development, IOPsych, or similar
Required Licensure and Certifications
none required. Preferred: Coaching certification, instructional design, facilitation, etc
Required Minimum Knowledge, Skills, Abilities and Training
5+ years of experience in relevant work
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