Business Analyst

The purpose of Dignity Health Management Services Organization (Dignity Health MSO) is to build a system-wide integrated physician-centric, full-service management service organization structure. We offer a menu of management and business services that will leverage economies of scale across provider types and geographies and will lead the effort in developing Dignity Health’s Medicaid population health care management pathways. Dignity Health MSO is dedicated to providing quality managed care administrative and clinical services to medical groups, hospitals, health plans and employers with a business objective to excel in coordinating patient care in a manner that supports containing costs while continually improving quality of care and levels of service. Dignity Health MSO accomplishes this by capitalizing on industry-leading technology and integrated administrative systems powered by local human resources that put patient care first.

Dignity Health MSO offers an outstanding Total Rewards package that integrates competitive pay with a state-of-the-art, flexible Health & Welfare benefits package. Our cafeteria-style benefit program gives employees the ability to choose the benefits they want from a variety of options, including medical, dental and vision plans, for the employee and their dependents, Health Spending Account (HSA), Life Insurance and Long Term Disability. We also offer a 401k retirement plan with a generous employer-match. Other benefits include Paid Time Off and Sick Leave.

Arizona Care Network (ACN) is a clinically integrated physician network and is a Dignity Health and Abrazo Health (Tenet) physician collaboration. The Business Analyst is an employee of Arizona Care Network, doing business as Dignity Health Managed Services Organization, a physician support organization owned by Dignity Health.

***This position is work from home within Arizona.

***Please note:  This position is part-time, non-benefitted, working up to 10 hours per week.

Position Summary:

Arizona Care Network (ACN) is a clinically integrated physician network and is a Dignity Health and Abrazo Health (Tenet) physician collaboration. The Business Analyst is an employee of Arizona Care Network, doing business as Dignity Health Managed Services Organization, a physician support organization owned by Dignity Health.

The Business Analyst I's (BAs) analyzes data, research, and comes up with solutions related to process improvement and/or quality programs. They provide analysis and evaluation of business data, processes, and define report and data requirements. They will assist in performing quality checks to confirm positive data integrity of reports, dashboards and data extracts. When data anomalies are identified, BAs assist in collaborating with the department and as needed the report delivery team within the analytics department to correct and provide accurate, actionable information. BA I's begin to develop relationships with key stakeholders to understand the business needs.

Responsibilities may include:
- Provides routine support and maintenance of less complex custom and third-party business intelligence applications and business systems.
- Determines business requirements, reviews system capabilities, analyzes product performance, determines product requirements, troubleshoots problems.
- Works with department directors, managers and end users to meet business system needs, provides input and recommendations to department management.
- Develops and leverages relationships with peers, supervisors and management.
- Prepares routine project descriptions and needs assessments.
- Participates in the development of performance indicators for project-based initiatives and works to ensure effectiveness of performance indicators through monitoring and controlling.
- Gathers and defines report and data extract requirements for team.
- Assists in process of performing Data Analysis.
- Identifies trends and explores root causes with data.
- Ensures positive data integrity and accuracy.
- Uses data to develop creative and practical solutions to business problems.
- Presents findings with developed written and visual summaries.
- Assists in improving processes used by the business unit.
- Conducts workflows, process diagrams and gap analysis to identify opportunities for process improvement.
- Assesses scope and impact on business needs.
- Develops business cases for process improvements with cost, service, and benefit dimensions of proposed projects.
- Assists in the development of project plans.
- Uses the appropriate project planning tools.

Minimum Qualifications:

- 1+ years working in a health care related setting
- HS diploma or equivalent

Preferred Qualifications:

- 3 years' experience in a project support position in a healthcare operations and/ or health plan industry environment.
- Bachelors degree in Business or Healthcare Administration and/or related field