Security Officer I

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.

Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.

Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.

We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.

Job Summary:

Security Officers provide a full range of security activities designed to protect persons, property and equipment from unauthorized persons or hazards by patrolling in or around hospital and grounds.  They physically restrain individuals at risk for causing imminent injury or damage.  They also provide customer service to visitors and employees, such as providing directions, escorting individuals to and from parking areas, providing jump starts to car batteries and unlocking cars.  They also control access to the hospital by verifying the identity of persons entering or exiting in accordance with department procedure and they monitor fire alarm and perimeter detection systems.  The day-to-day work is performed in accordance with well-defined procedures.  The work activities require customer service skills.  Security Officers work in “unarmed” positions that require shift and weekend work involving significant periods of standing and walking.

Essential Duties:

• Provides physical security to the hospital; patrols assigned buildings and property on foot, being alert to violations of security regulations, suspicious activities, unauthorized persons and safety hazards that may cause injury or damage to property.
• Responds to individuals displaying unusual, suspicious or aggressive behavior firmly, but courteously.
• May subdue and restrain individuals posing potential harm to persons and property.
• Utilizes conflict resolution skills to deescalate the situation or person, involving management when necessary.
  
• Provides customer service to patients, employees and visitors.
• Completes all required documentation in a timely, accurate, and thorough manner.
• Interfaces with law enforcement in respect to criminal activities.
• Exhibits and adheres to CHI Franciscan Health’s Core Values of Reverence, Integrity, Compassion and Excellence.

Education/Work Experience:

• Six months of related experience in security or customer service that demonstrates attainment of the requisite job knowledge skills/abilities.
• Satisfactory Abstract of Driving Record (Type: Employment Record) must be provided and meet departmental standards.
• Minimum age requirement of 21 years for insurance coverage eligibility which is mandatory for driving security vehicles. 

Licensure/Certification:

• Valid Washington State driver’s license and a clean driving record with no action pending/taken at any time in response to unsafe driver performance or other legal requirements. 
  
• International Association of Healthcare Security and Safety (IAHSS) Basic Certification preferred.