Field Service Specialist II

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Job Summary/Purpose:

This position provides specialized repair (radiology, nuclear medicine) and maintenance services to diagnostic imaging and/or laboratory equipment, and biomedical equipment.

Essential Key Job Responsibilities:

• In addition to duties of Field Service Specialist I, performs repair and maintenance on intermediate imaging equipment, such as Digital Radiography units, basic CT, CT Sim, basic oncology and Vascular/Specials systems more than 60% of the time.
• Utilizes training opportunities to significantly reduce contract dependency for the same equipment. 
• Employee functions as a leader in the Clinical Engineering department, providing oversight and assistance to FSS, for the efficient and cost effective repair and maintenance of imaging equipment.
• Effectively handles all service emergencies and necessary communications with Vendor, Department, and Clinical Engineering CE Manager
• Assists in the ordering of parts and supplies necessary for the servicing of Diagnostic Imaging and Biomedical equipment.
• Is capable of providing coverage and support for CE Manager during manager’s absence.
• Provides input to the CE Manager regarding new service opportunities within a location serviced by the Clinical Engineering Division.
• Provides appropriate service cost history to the CE Manager with an emphasis on Contract Vs. Time and Material contrast for the continual reduction of service expense.
• May also provide repair and maintenance of general biomedical equipment as secondary responsibility or as assigned.

Required Education and Experience:

• Associates degree in Electrical Engineering, Biomedical or Mechanical Engineering or related field, equivalent miliatary education, graduate of technical program orequivalent training validated through training certificates or equivalent experience.
• A minimum of five years experience servicing medical imagining equipment such as general x-ray (Rad, including but not limited to Rad rooms, Portables, and C-Arms) 
• Must have ability to repair and maintain a wide variety of imaging equipment.
• Valid drivers license required
• Reliable transportation required.

This position requires participation in a rotational on-call schedule, including nights, weekends, and holidays. Candidates must be available to respond to urgent service needs outside of regular business hours and may be required to return to the facility on short notice.