Patient Logistics Coordinator

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

While this position provides patient logistics coordinator services to the patients of CommonSpirit Health across the United States this position must work on-site at our Phoenix AZ Virtual Hospital located at 3033 N. 3rd Avenue. 

JobSummary

The Patient Logistics Coordinator performs on activities delegated by the Transfer Center RN and Patient Logistics Manager to facilitate the appropriate placement of patients within CommonSpirit Health and specialized facilities. The incumbent uses effective interpersonal skills in all interactions involved with the position including the explanation of care needed as directed by the Transfer Center RN sending physician or receiving physician. This position assists with the process of efficiently and effectively coordinating movement of patients throughout the designated CommonSpirit Health hospitals across the US. The Patient Logistics Coordinator assists in implementing the transfer of care plan through effective communication with care providers and administration.  Reports to the Patient Logistics Manager.

While you’re busy impacting the healthcare industry we’ll take care of you with benefits that include health/dental/vision FSA matching retirement plans paid vacation, tuition reimbursement, targeted 3% annual bonus, and more! 

Key Job Responsibilities

Works independently to facilitate the placement of patients as directed by the Patient Logistics Manager Patient Logistics RN and physician orders. Facilitates the transfer of patients to the appropriate facility and unit. Identifies potential problems and brings them to the attention of the Supervisor ANS and/or Leadership to prevent and/or resolve barriers to timely placement and/or transfer of patients throughout the acute care setting. Communicates with referring and receiving facility staffs to ensure timely placement of patients to the appropriate level of care and unit. Documents activities clearly and accurately to promote effective communication with members of the care team including Transfer Center Hospital EDs Hospital Units Leadership and receiving facilities. Uses effective communication skills with colleagues customers physicians and care team members both internal and external to facilitate the timely placement of patients. Willingly provides and accepts direct constructive feedback to and from colleagues. Verbalizes knowledge and support of Dignity Health and department Mission and Vision statements.

Shifts Available:

Days 7am-7:30pm

Nights 7pm-7:30am

All shifts 12 HR shifts (72 HR per pay period)

Must work 2 weekend shifts per month.

Required:

• One (1) year of experience in a hospital and/or acute care setting.
• Strong typing and computer skills
• Ability to multitask, excellent phone email etiquette

Preferred:

• 1+ years working in a hospital setting preferably in bed control and/or transfer center capacity
• Familiarity with Cerner and TeleTracking