Medical Office Representative

CHI Saint Joseph Health supports 5000 active employees, 8 hospitals, specialty clinics, and a Medical Group with more than 200 locations across Central and Eastern KY. CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health in 2019. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community.

Under general supervision, schedules appointments for patients, medical procedures, tests and studies ordered
by the physician.

Essential Functions

-Responsible for answering phone calls and scheduling patient appointments.
-Conduct patient pre-certification to ensure coverage for appointments and medical care.
-Schedule tests, procedures, and referral appointments.
-Communicate with patients regarding appointments and instructions for procedures and tests
-Collect insurance information and patient personal data.
-May collect fees such as co-pays / co-insurance.

Required Education:

• High school diploma or GED
• Courses in and/or knowledge of medical terminolgy and surgery procedures.

Required Experience:

• Previous surgery scheduling experience
• Must have computer and applications software experience