Patient Account Coordinator

CHI Memorial Mountain Management 

CHI Memorial Medical Group (Mountain Management Services), now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is a Management Service Organization (MSO) that provides comprehensive office management services for all Memorial Health Partners and many physicians in private practice. We are proud to be a part of the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia.

We care about our employees’ well-being and offer benefits that complement work/life balance.

We offer the following benefits to support you and your family:

Free Membership to our Care@Work program supporting any child care, pet care, or adult dependent needs

Employee Assistance Program (EAP) for you and your family

Health/Dental/Vision Insurance

Flexible spending accounts

Voluntary Protection: Group Accident, Critical Illness, and Identity Theft 

Adoption Assistance

Paid Time Off (PTO) 

Tuition Assistance for career growth and development

Matching Retirement Programs

Wellness Program

If you are passionate about the patient experience and ready to join our nationally recognized hospital, connect with us today!

Moniter and collect on all self pay accounts for all markets - Bryan, Lufkin, Kentucky, Tennessee, and Houston 

• Reviewing and moving patient accounts through the 120 day collections process.
• Review all self pay accounts for payments
• Ensure the patient received the automated calls and final notices 
• Update any demograhpic and insurance information 
• Check billing processdure for Medicaid patients 
• Review account for correct applied self-pay discount
• High balance outbound calling on for self-pay accounts
• Assists with reviewing accounts prior to being turned to collections
• Other duties as assigned

Education:

• High school diploma or equivalent required

Experience:

• 1 year of healthcare experience preferred
• Electronic medical record experience preferred